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Universal Banker I - Full Time - Quakerbridge, NJ

Columbia Bank Northeast · Hamilton Township, NJ · 1 mo ago
On-siteFinanceFull-time

About the role

Northfield Bank became a division of Columbia Bank on July 20, 2026. This position is based at a Northfield Bank location that is anticipated to rebrand and operate as a Columbia Bank location in early 2027. As a Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch.

Orientation, Onboarding & Training: We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability.

Responsibilities

  • Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals.
  • All banking transactions are to be processed through Columbia Bank’s on-line terminals;
  • Opens new deposit and checking accounts of all kind and explains these products to customers as required.
  • Handles deceased accounts.
  • Assists with maintenance of files and any documentation of daily platform work required.
  • Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;
  • Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs.
  • Cross sells Bank’s products and services.
  • Interacts with other Bank departments as required.
  • Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction.
  • Explains the features and benefits of on-line banking and how it works;
  • Prepares daily proof sheet at close of business each day.
  • Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;
  • Maintains accurate customer and account records.
  • Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;
  • Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;
  • Performs other job related duties as assigned.

Requirements

  • High school diploma required or a Bachelor’s degree in Accounting, Business, or Finance is preferred;
  • 1-2 years of retail or customer service experience required;
  • Interpersonal, time management, organizational and PC skills a must;
  • Excellent verbal and written communication skills required;
  • Ability to work weekends as needed or scheduled;
  • Ability to lift up to 20 lbs.;
  • Candidates must attend mandatory training, continued employment is contingent upon passing training classes.

Skills

  • Independent and highly motivated self-starter;
  • Results oriented with proven track record to motivate self and others to accomplish objectives;
  • Dedicated, enthusiastic, and driven; possesses a strong work ethic;
  • A collaborator and team player, translating knowledge and experience into strong and productive relationships;
  • Ability to deliver a seamless experience to the customer.

Benefits

  • Medical, Dental, Vision and Rx which are contributory.
  • Bonus programs.
  • Employee Stock Option Program (ESOP).
  • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
  • Paid Time Off (PTO) which includes Personal and Vacation Time.
  • Paid Sick Time.
  • Bank Holidays.
  • Employees may participate in the 401k program.

Schedule

The schedule for this position is generally Monday through Friday from 7:30 a.m. until branch closing, totaling 40 hours per week. Employees must also be available to work alternating Saturdays from 8:30 a.m. until branch closing, as business needs require. Scheduled work hours may vary by branch location and operational requirements.

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