Universal Banker I

About the role

We are seeking a Universal Banker I to join our Spring Mountain Office branch team. This position involves conducting client and bank transactions with accuracy, speed, efficiency, and professionalism, while also providing excellent client service and cross-selling bank products and services.

Responsibilities

• Provides exceptional service in handling clients in-person or on the telephone.
• Performs teller or new accounts or client service functions when needed.
• Processes deposits, withdrawals, check cashing, and other transactions.
• Affixes cashier’s checks and other negotiable items.
• Assists with opening new accounts and gathering customer information.
• Maintains a cash drawer and audits it according to policy and schedule.
• Keeps informed and compliant with policies, practices, regulations, and laws applicable to the job function.
• Inputs client information into the bank system for various transactions.

Requirements/Qualifications

• Minimum one year of experience in bank operations preferred, but not required.
• Cash handling experience in a bank or retail setting preferred.
• Ability to follow precise directions and learn banking equipment and software quickly.
• Presents a professional image in dealing with clients, interdepartmentally, and external representatives.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Ability to respond effectively to the most sensitive inquiries or client complaints.
• Bilingual in English and Korean is preferred.

Employee Benefits & Perks

• Medical, Dental, & Vision: Open Bank offers these insurances for all full-time employees and their immediate family members. Eligibility begins on the first of the month following the hire date.
• Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
• Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
• 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Eligibility begins on the first of the month following 90 days of employment.
• Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
• Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
• Company Paid Lunch: Open Bank provides company-paid lunch twice a week.

To view current job openings, please visit Open Bank Careers Page.