Universal Banker - Farmington Branch

Purpose of Position

This position is responsible to effectively and efficiently process customer transactions in a branch environment, and provide appropriate recommendations to customers who may need guidance in identifying the right financial solutions for their financial needs in order to build long-term mutually beneficial relationships, achievement of business objectives, and increased awareness of ESL's self-service and digital service offerings.

Accountabilities

ESL is currently seeking a Universal Banker to work in our Farmington office to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.

As a Universal Banker at ESL you will:

• Create a positive face to face member experience
• Build long lasting relationships with members
• Work in either a Teller or Relationship Banker position depending on the branch needs
• Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
• Help members recognize and obtain the most appropriate solutions for their financial needs
• Educate and Refer a variety of products and services to members
• Assist members with accounts, loans and maintenance
• Learn about the banking and finance industry
• Gain exposure to career opportunities at ESL

Qualifications

• One year in sales/service in the financial services or comparable industry required
• High School diploma or High School equivalency diploma required
• Strong communication, problem solving and decision making abilities
• Prior Sales Experience preferred
• A high degree of flexibility to support branch needs
• Proficient in building customer and peer relationships
• Proficient in PC applications
• Understanding of banking products and services preferred
• Notary preferred; if not obtain within 12 months of filling role
• Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL
• Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper

Schedule

• Hours: 40
• Monday - Saturday with a day off during the week for working Saturday
• Branch hours: Monday, Thursday & Friday 9:00 a.m. – 5:00 p.m.; Tuesday & Wednesday 9:00 a.m. – 4:00 p.m.; Saturday 9:00 a.m. – 1:00 p.m.
• Must be flexible to meet current and future business needs

Pay

$22.02 per hour. In addition to competitive pay, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.

Benefits

• Wellness program
• Family assistance plan
• 401k with match
• Paid volunteer time
• Learning & Development training