Universal Banker
Tharp Consulting · Gadsden, AL · 2 days ago
FinanceFull-time
Role Overview: This position involves providing exceptional client service through sales, support, and operational functions. Key Responsibilities Assist clients with teller transactions, including deposits, currency handling, and check cashing, as well as opening and servicing deposit accounts.Identify client needs via consultative conversations, recommend suitable products, and cross-sell bank services.Support outbound client outreach during campaigns, help with loan applications, and facilitate new account openings.Deliver high-quality client experiences by resolving inquiries, researching issues, and attending training to improve knowledge.Ensure compliance with bank policies, regulations, internal controls, and risk management, maintaining operational efficiency.Support daily operations, assist with audits, and contribute to training new team members.Adhere to all regulatory requirements, including background checks and licensing standards. Qualifications & Skills: High school diploma or GED preferred; 1+ year experience as a Teller is advantageous. Strong communication, customer service, and problem-solving skills required. Ability to perform essential duties satisfactorily and stay informed of operational updates. Compliance with all regulatory and risk management policies is essential.