Universal Banker

About the role

At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a Universal Banker at our Santa Fe Vista Grande branch! Customer Service experience is a MUST; Cash Handling experience is a MUST; Banking experience is a plus but not required—we will train. The Universal Banker is a combination of being a Teller, Personal Banker, and performing Customer Service. Our Universal Bankers play a crucial role in providing retail banking products and services to customers. In addition to performing a variety of tasks associated with processing customer transactions and requests, the Universal Banker will develop new business opportunities with current and potential customers. If you are dedicated to providing exceptional customer service, detail‑oriented, and possess good computer skills, this is the job for you.

Responsibilities

• Perform full service banking with a primary focus on service and sales to new and existing customers within the branch.
• Perform teller duties including cash transactions, open or update accounts, and provide information on other products and services.
• Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and during branch visits.
• Meets/exceeds sales and referral goals and meets/exceeds individual and branch targets.
• Provide information to customers regarding promotions, contests, and new account options.

Requirements

High School Diploma or equivalent. An equivalent combination of education and experience may meet qualifications.

Skills

• Exceptional customer service
• Detail‑oriented
• Good computer skills

Benefits

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company-paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Many more associate perks & incentives