Universal Banker

WHO We Are

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice!

WHAT You’ll Do

• Manage the consumer loan process from initiation through pre-qualification to closing, including: interviewing loan applicants, preparing applications, preparing files for processing and underwriting, providing timely accurate disclosures to members, and troubleshooting issues that may arise.
• Work with members (customers) to meet their financial service needs
• Promote credit union products and services based on member’s needs
• Process share deposit payments, loan payments, CD and lines of credit transactions, etc.
• Disburse cash and check withdrawals.
• Open, close, and balance cash drawer daily.
• Handle Vault Teller responsibilities and balance ATM daily.
• Initiate conversations to suggest new products and services.
• Participate in Credit Union outreach events.
• Adhere to general regulatory procedures.

WHAT You’ll Need

• 3-5 years in a financial institution or other customer service industry preferred
• Bilingual English/Spanish highly preferred, not required.
• Ability to form and maintain strong relationships with internal and external customers.
• May be required to travel to cover other branches.
• High school diploma or equivalent.

COMPENSATION

Compensation starts at $25 per hour

Company Disclaimer

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.