Jobs · Finance · Pennsylvania

Universal Banker

S&T Bank · Gallitzin, PA · 1 mo ago
Finance$17.5–$30.84/hrFull-time
We need to output HTML fragment with sections: maybe About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading only if there is real content. We need to extract content from posting. Let's parse the posting: Location: 701 Main St Gallitzin, PA 16641 Hours Monday - Thursday 9:00 am - 4:00 pm Friday 9:00 am - 6:00 pm Function Responsible for the delivery of exceptional customer service related to branch operations on the teller line in conjunction with sales and platform duties, including meeting assigned sales goals, in support of Individual and Branch production goals. Shared responsibility of duties is dictated by the business needs of the branch. Duties And Responsibilities: long list. We need sections: maybe "About the role" (function description), "Responsibilities" (duties), "Requirements" (education, experience, training), "Qualifications" maybe not separate, "Skills" maybe not explicit, "Benefits" none, "Pay" we have Salary Range $17.50 - $30.84, "Schedule" we have hours. We must not create sections with filler like "commensurate with experience". We have actual salary range, so Pay section is valid. Hours given, so Schedule section valid. We must not repeat job title as heading (none given). No Job ID. We must remove boilerplate: EEO, legal, etc. Remove duplicated lines. We must preserve all substantive info. Let's extract: Location and Hours: Could be part of Schedule? Actually schedule is hours. Location maybe could be in About the role? Not a section heading but we can include location in a paragraph maybe under About the role or as a separate "Location" but we only allowed headings from list. Could we add a

with location? Yes we can include location in a paragraph without heading. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Thus we can have a short

    for location maybe before sections. We need to include all substantive info: function description, duties list, education requirement, experience, training programs, physical demands, NMLS requirements, etc. We need to decide sections: - About the role: could contain function description and maybe location/hours? But schedule separate. Better: About the role: short paragraph describing function. Responsibilities: list of duties (the long list). Use

    • . Requirements: education, experience, training programs (retail training program, CSR, RSA), maybe also NMLS requirements? That's more qualification. Qualifications: maybe NMLS certification, CAE? Actually "CARE certified within 6 months of hire." Also "Completes NMLS requirements as part of the S.A.F.E. Act certification." Also "Proof of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act." Also "This registration must be maintained annually in accordance with the S.A.F.E. Act." Also "Successful completion of the retail training program required including CSR and RSA training programs." Physical demands maybe could be under Requirements or Qualifications? Could be under Requirements. Skills: maybe not explicit; we could omit. Benefits: none given, so omit. Pay: Salary Range $17.50 - $30.84. Schedule: Hours Monday - Thursday 9:00 am - 4:00 pm Friday 9:00 am - 6:00 pm. We also have location: could be a short

      before sections. We must not include boilerplate like Equal Opportunity Employer etc. Now produce HTML. Structure:

      Location: 701 Main St Gallitzin, PA 16641

      About the role

      Responsible for the delivery of exceptional customer service related to branch operations on the teller line in conjunction with sales and platform duties, including meeting assigned sales goals, in support of Individual and Branch production goals. Shared responsibility of duties is dictated by the business needs of the branch.

      Responsibilities

      • Uses a combination of computer systems, S&T sales skills, product knowledge, and knowledge of policies and procedures to successfully operate a customer service window in an efficient and accurate manner, providing exceptional customer service on a variety of transactions, including the following:
      • ... but we need to break down each duty as separate li? The instruction: Use
        • for any list of duties/requirements/benefits. So we should list each duty as separate
        • . The original paragraph includes many duties separated by periods. We'll split them. Let's extract duties list: - Utilizing computer systems to properly identify customers, verify authenticity of the requested transaction, and complete required steps to protect the customer and the bank from fraud (including, but not limited to verifying balances, placing holds, and documenting proper identification). - Accepting deposits, verifying endorsements, and issuing receipts. - Accepting checks or coupons for cashing, identifying customer, verifying endorsements and balances, and/or referring customers to branch management for authorization. - Accepting savings deposits and withdrawals and performing related duties. - Providing additional customer services, including bank money orders and other services. - Accepting various loan payments or other types of payments. - Balancing window cash daily. - Performing ATM settlement where applicable. - Assisting in vault balancing, where applicable. - Uses the following key sales functions to deliver exceptional customer service and ensure complete customer satisfaction, While Meeting And Exceeding Established Sales Goals - Profile customers to determine and recommend appropriate S&T loan and deposit products. - Utilizes all sales tools as provided to enhance the customer experience and sales conversation. Example tools but not limited are: LoanFit, sales binders, etc. - Completes S&T sales process and customer focused conversation with each customer, document notes in appropriate system for all bankers view in future interactions. - Successfully develops customer profiles and identifies their banking needs. - Closes business and performs follow-up calls to ensure customer satisfaction. - Builds warm but professional relationship with customers to help further define their needs and increase their loyalty to S&T Bank. - Demonstrates complete understanding of the S&T sales process and a comprehensive knowledge of S&T policies and procedures to successfully identify add-on selling opportunities and make recommendations to customers based on their needs. - CARE certified within 6 months of hire. - Contributes to Branch goals and sales and service standards as outlined in branch playbook and detailed by Branch Management. - Executes professional sales and service behaviors in alignment with Bank’s Our Shared Future purpose, five values and core drivers. - Performs follow-up calls to new account customers to determine satisfaction and additional leads. - Performs outbound calls as outlined in the branch playbook with reference to sample scripts in the sales and service guide and proposed potential customer lists provided to grow existing customer relationships. - Participates in branch sales call campaigns, as needed. - Performs data entry and prepares documentation to process new account customers and change existing accounts. - Maintains existing accounts; answers questions and solves problems related to customer accounts and handles check orders for new and existing accounts when needed. - Performs customer service duties as required, such as taking deposits, cashing checks, and processing withdrawals. - Prepares loan applications using LOS software and coordinates loan document preparation. - Maintains a good working relationship with bank employees in other departments. - Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization. - Completes NMLS requirements as part of the S.A.F.E. Act certification. - Proof of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act. - This registration must be maintained annually in accordance with the S.A.F.E. Act. - Assumes additional duties as required, such as, but not limited to balancing ATMs, processing deposits, etc. That's a lot. We'll include them as
        • items. Now Requirements section: Education, Experience, Training programs, Physical demands. Education: Requires a high school diploma or equivalent. Experience: Two to five years general and specialized experience. Successful completion of the retail training program required including CSR and RSA training programs. Physical Demands: Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18”-20” for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. We could also include "Offered rates and salaries may vary based on geographic location, market data and on experience, education, and evidenced position specific skill requirements. For roles that are incentive eligible, payment is based upon the plan document and company, business, and/or individual performance." That's more about pay but we have Pay section. We'll put that in Pay maybe? But we already have salary range. The extra text about variable pay could be included in Pay section as a note. Now Qualifications section: maybe include NMLS requirements, CARE certification, etc. But we already have many of those in Responsibilities. Could move them to Qualifications to avoid duplication. However the instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. We can keep them in Responsibilities as they are part of duties. But we also have NMLS requirements etc. Might be okay to keep them in Responsibilities. But we also have "CARE certified within 6 months of hire." That's a qualification. We could create a Qualifications section for: CARE certification within 6 months of hire, NMLS requirements, proof of registration, maintain registration annually, successful completion of retail training program (CSR and RSA). However training program already in Requirements. Might duplicate. Better to keep Requirements: education, experience, training program. Qualifications: certifications (CARE, NMLS registration), maybe also "Successful completion of the retail training program required including CSR and RSA training programs." but that's training. Let's decide: - About the role: function description. - Responsibilities: list of duties (excluding certifications maybe? but we can include them as part of duties). - Requirements: education, experience, training program, physical demands. - Qualifications: CARE certification within 6 months of hire, NMLS requirements (proof of registration, maintain annually). - Pay: Salary range and note about variable pay. - Schedule: hours. We must not create sections with filler. All have content. Now produce HTML. We'll need to escape any special characters? Not needed. Let's craft. First, location paragraph:

          Location: 701 Main St Gallitzin, PA 16641

          Then About

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