Universal Banker

About the role

OlyFed employees love the places we work and the communities we serve. In addition to a generous benefit package and opportunities for career growth, OlyFed employees boast about working for an organization with a positive reputation and a proven commitment to our communities. OlyFed prides itself on a history of personal, high-quality service to our customers and community. Each year, OlyFed dedicates 5-15% of its revenues to community support. Employees extend this policy by donating their time and talents to community involvement.

Responsibilities

• Perform duties and apply full working knowledge of teller and lead teller positions, assisting those positions as needed, and answering inquiries regarding products and services.
• Open and process new account documentation in accordance with Association policies.
• Assess customer needs and make recommendations for products and services based on findings.
• Research and prepare savings Verifications of Deposits in a timely manner.
• Prepare savings account loan documentation and assigned savings.
• Perform notary services.
• Act as an Association check signer.
• Balance and replenish ATM daily, accurately and under dual control (as assigned).
• Follow all Association policies and procedures.
• Float to assist all branches as needed.
• Other duties as assigned.

Requirements

• Excellent public and customer relations skills to effectively communicate with internal and external customers, determine their needs, and maintain confidence.
• Exceptional written and verbal communication skills, including the ability to clearly communicate and explain complex banking regulations and documents.
• Work with supervisors and fellow employees in a positive manner conducive to a team effort.
• Exercise customer confidentiality and discretionary judgment.
• Demonstrated ability to accurately handle cash and numerical transactions.
• Read, write, speak, and understand English well.
• Strong organizational skills and ability to prioritize tasks.
• Basic PC and Microsoft Office skills, with ability to learn new software.
• Work well under pressure and in a fast-paced environment.
• Maintain a working knowledge of applicable Association Policies and Federal Regulations.
• Bilingual English/Spanish is beneficial.
• Smartphone necessary for application two-factor authentication.

Qualifications

• High school diploma, GED, or equivalent skills.
• Experience in the financial industry and/or teller experience.
• Prior customer service and cash handling experience.
• Must be bondable.

Physical Demands & Work Environment

• Duties are performed in usual office conditions.
• Ability to operate standard office equipment including personal computer, standard keyboard, and 10-key calculator.
• Work a standard shift with repetitive wrist and hand movements.
• Ability to talk and hear.
• Ability to stand or sit for extended periods of time.
• Occasionally lift, move, or carry items up to 15 lbs.
• Ability to concentrate on the matter at hand under sometimes distracting work conditions.
• Requires manual dexterity and handling ability; use hands and arms to finger, handle, grab, and reach.
• Specific vision abilities including close vision and the ability to adjust focus.
• Work may involve eyestrain due to constant use of computer screens.
• Occasional walking, kneeling, stooping, crouching, and bending.
• Ability to be mobile office-wide for various business needs.

Pay

New hires start between $20.93 to $24.87 per hour, with the full pay range being $20.93 to $28.81 per hour.

Benefits

• Medical, dental, and vision coverage.
• Basic life insurance and long-term disability.
• Voluntary benefit coverage includes life insurance, AD&D, legal, accident, critical illness, hospital indemnity, and FSA.
• Options for family coverage are available.
• 401k plan with immediately vested 5% match, profit sharing, and an annual incentive bonus.

Schedule

• Full-time employees receive the following paid time off per month: 6.67 hours of vacation leave and 8 hours of sick leave.
• Additional paid time off per year: 11 paid holidays, a float holiday, a birthday holiday, 24 wellness hours, and 16 volunteer hours.
• Modified for part-time employees.