Universal Banker

About the role

OlyFed employees love the places we work and the communities we serve. In addition to a generous benefit package and opportunities for career growth, OlyFed employees boast about working for an organization with a positive reputation and a proven commitment to our communities. OlyFed prides itself on a history of personal, high-quality service to our customers and community. The spirit of giving is built into our charter and culture, with 5-15% of revenues dedicated to community support annually. Employees also extend this policy by donating their time and talents.

Responsibilities

• Perform duties and apply full working knowledge of teller and lead teller positions, assisting those roles as needed and answering inquiries regarding products and services.
• Open and process new account documentation in accordance with Association policies.
• Assess customer needs and make recommendations for products and services based on findings.
• Research and prepare savings Verifications of Deposits in a timely manner.
• Prepare savings account loan documentation and assigned savings.
• Perform notary services and act as an Association check signer.
• Balance and replenish ATM daily, accurately and under dual control (as assigned).
• Float to assist all branches as needed.
• Other duties as assigned.

Requirements

• Excellent public and customer relations skills to effectively communicate with internal and external customers, determine their needs, and maintain confidence.
• Exceptional written and verbal communication skills, including the ability to clearly explain complex banking regulations and documents.
• Work collaboratively with supervisors and fellow employees in a positive, team-oriented manner.
• Exercise customer confidentiality and discretionary judgment.
• Demonstrated ability to accurately handle cash and numerical transactions.
• Strong English language skills: read, write, speak, and understand well.
• Strong organizational skills and ability to prioritize tasks.
• Basic PC and Microsoft Office skills, with the ability to learn new software.
• Work well under pressure in a fast-paced environment.
• Maintain a working knowledge of applicable Association Policies and Federal Regulations.
• Bilingual English/Spanish is beneficial.
• Smartphone required for two-factor authentication during the application process.

Qualifications

• High school diploma, GED, or equivalent skills.
• Experience in the financial industry and/or teller experience.
• Prior customer service and cash handling experience.
• Must be bondable.

Physical Demands & Work Environment

• Duties are performed in usual office conditions.
• Ability to operate standard office equipment, including a personal computer, standard keyboard, and 10-key calculator.
• Work a standard shift with repetitive wrist and hand movements.
• Ability to talk and hear.
• Ability to stand or sit for extended periods of time.
• Occasionally lift, move, or carry items up to 15 lbs.
• Ability to concentrate under sometimes distracting work conditions.
• Requires manual dexterity and handling ability, including use of hands and arms to finger, handle, grab, and reach.
• Specific vision abilities include close vision and the ability to adjust focus.
• Work may involve eyestrain due to constant use of computer screens.
• Occasional walking, kneeling, stooping, crouching, and bending.
• Ability to be mobile office-wide for various business needs.

Pay

New hires start between $20.93 to $24.87 per hour. The full pay range is $20.93 to $28.81 per hour.

Benefits

• Medical, dental, and vision coverage.
• Basic life insurance and long-term disability.
• Voluntary benefits: life insurance, AD&D, legal, accident, critical illness, hospital indemnity, and FSA (options for family coverage available).
• 401k plan with immediately vested 5% company match, profit sharing, and an annual incentive bonus.
• Paid time off for full-time employees:
  • 6.67 hours of vacation leave per month.
  • 8 hours of sick leave per month.
  • 11 paid holidays per year.
  • 1 float holiday.
  • 1 birthday holiday.
  • 24 wellness hours per year.
  • 16 volunteer hours per year.
• Modified benefits for part-time employees.