Universal Banker

About the role

Minnwest is a family-owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. Our commitment to building strong, vibrant communities is guided by our core values:

• The customer is the first priority.
• We will keep all of the commitments we make.
• We are the people who get things done.
• We will work together as a team.

Job Summary

Minnwest Bank is seeking a full-time Intermediate Universal Banker for our Marshall location. The Assistant Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. This position will inform customers of products and services to transition customers and prospects to bankers and business partners for retail and business products and services, as well as service existing account relationships. This position requires occasional travel to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. If the local branch location has a bank vehicle, the bank vehicle should be booked for this travel. If not, the Universal Banker will be paid mileage while using their own vehicle.

Duties and Responsibilities

• Provide prompt and courteous customer service by identifying and recommending bank products and services to fulfill their needs.
• Process routine transactions such as receiving checks and cash for deposits, verifying cash and endorsements, issuing receipts, issuing cashier's checks, cashing checks, paying out funds.
• Proactively transition customers and prospects to achieve individual, team, and organizational sales and service goals.
• Aid customers with account changes or inquiries as well as any issues or questions they may have.
• Maintain knowledge of all bank products and services.
• Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.

Minimum Requirements

• High School diploma or equivalent.
• Six months cash handling and customer service experience.
• Basic reading, writing, and mathematical skills.
• Dependable, organized team player with a positive attitude.
• Ability to communicate with customers and coworkers in a clear, effective professional manner.
• Willing to continuously learn and grow within the organization.

Preferred Qualifications

• Two-year associate degree.
• One to two years of consumer account openings, closings, and maintenance.
• Ability to multi-task, be organized, effective time management.
• Able to work alone or within a team setting.
• Strong mathematical and problem-solving skills.

Pay Range

$20.70 - $23.40/hour

Paid Bonus Program for Universal Bankers when the different levels of training have been completed and proficient in tasks.

Benefits

• Comprehensive Medical, Vision, and Dental Insurance.
• Retail Savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP).
• Paid Holidays and Competitive Paid Vacation Days.
• Paid Parental Leave.
• Short- and Long-Term Disability.
• Life, Critical Illness, and Accidental Insurance.
• Tuition Reimbursement and Career Development Opportunities.
• Employee Assistance Program (EAP).
• Paid Time Off to volunteer in your community.
• Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group.

Workplace Environment

• Requires face-to-face interaction and coordination of work with customers, other employees and departments.
• Occasionally lifting up to 50lbs.

Additional Information

All benefits are subject to eligibility requirements.

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.