Universal Banker
About the role
Leaders Credit Union is a member‑owned financial cooperative dedicated to “Power your passion and make lives better.” As one of the largest and most stable credit unions in West Tennessee, we provide a sound, convenient alternative to traditional banking.
Our core values guide every decision: Member Focused, Team Oriented, Community Minded, Forward Thinking, Trusted Partner.
We invest in extensive training, including monthly classes on products and conflict resolution, and promote from within, offering room for growth based on your ambition.
Responsibilities
- Assist members with all financial transactions.
- Meet and exceed Leaders Credit Union’s established member service standards in all member and coworker interaction.
- Assist members in an efficient manner while maintaining service standards.
- Maintain accurate and complete information on member accounts.
- Work directly with members to assist in their financial growth through product referral.
- Provide members with excellent service through digital interactions.
Requirements
- High school education.
- Six months or more of financial institution experience is preferable.
Skills
- Excellent verbal and written communication skills.
- Ability to provide prompt, accurate, friendly, and professional service to all credit union members and coworkers.
Benefits
- Healthcare coverage.
- Vacation time.
- Sick time.
- 401(k) options.
- Profit‑sharing plan.
Pay
Saturday work is paid at time and a half, regardless of weekly hours.
Schedule
Regular hours are 8:00 am to 5:00 pm Monday through Friday; drive‑throughs remain open until 6:00 pm on Fridays (rotating coverage). Select branches are open 9:00 am to 1:00 pm on Saturdays, also on a rotating basis. Saturday shifts earn the time‑and‑a‑half pay noted above; occasional overtime may be required but is limited to support work‑life balance.