Universal Banker
ChoiceOne Bank · Holly, MI · 3 mo ago
On-siteFinanceFull-time
Essential Duties And Responsibilities
- Provide excellent customer service and effectively resolve customer challenges.
- Understand and educate customers on consumer deposit and lending products.
- Drive sales with a disciplined sales process and use current banking technology to drive both sales and service.
- Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhere to all operational, security, risk and regulatory policies and procedures.
- Process customer day-to-day transactions as needed.
- Opens new personal and business accounts in accordance with bank policies and regulatory requirements.
Qualifications
- High School Diploma or equivalent
- Minimum of six (6) months cash handling experience preferred
- One (1) year of customer service in banking, financial services or goal-drive retail sales preferred
- Successful completion of ChoiceOne’s Retail Advancement Program (RAP)
- NMLS Competencies