Universal Banker

About the role

In this role, you'll have the opportunity to interact with our customers daily, providing them with the outstanding service they deserve. If you thrive in a fast-paced environment and enjoy helping others with their financial needs, then we want to hear from you.

Responsibilities

• Maintaining a high level of customer service, greeting customers and facilitating a welcoming and customer-focused environment.
• Actively engaging in meaningful conversation with customers in order to seek a thorough understanding of their complete financial needs.
• Accurately processing transactions, new account openings, and other branch related tasks in a timely and professional manner.
• Promoting C&N products and services by identifying cross-sell and referral opportunities to meet customers' needs.
• Providing support and coverage for other branch locations as needed, which may require travel within the region.

Requirements

You will need a high school diploma or general education degree (GED) and less than 1 year of previously related experience and/or training OR an equivalent combination of education and experience.

Qualifications

You will demonstrate well-developed abilities and/or proven record of success in the following areas:

• Multitasking
• Detail Oriented
• Strong Communication
• Technical Skills

Skills

The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:

• Business Insight: Understands business operations, market trends, and applies knowledge to drive results.
• Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
• Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
• Instills Trust: Maintains integrity, follows through on commitments, and earns credibility through consistent actions.
• Action Oriented: Acts quickly on challenges, seizes opportunities, and tackles tough issues with a positive attitude.

Benefits

• Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
• Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
• Health & Wellness: Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage. Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care. Employer-paid life and disability insurance. Additional voluntary coverages to meet your unique needs.
• Career Development: Access to education and development programs and ongoing support for personal and professional growth.