Universal Banker

Affinity Federal Credit Union · Bedminster, NJ · 2 wk ago

On-siteFinance$57k–$60k/yrFull-time

About the role

The starting salary range for a new hire in this role is $57k-$60k. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc.

Responsibilities

Deliver an exceptional member experience
Build and deepen relationships with members
Help consumer and small business members succeed financially
Engage members in conversation and ask questions to understand their needs
Open new accounts
Enroll new members in digital solutions during initial consultation
Process applications
Resolve complex member issues
Follow up with members to ensure satisfaction and improve their financial well-being
Be technologically savvy, especially as it relates to self-service options
Keep abreast of evolving consumer needs and trends
Adapt well to new or non-traditional environments
Show a commitment to the community, increasing member engagement, and Affinity’s corporate objectives

Requirements

3 - 5 years banking experience in a platform role is required
Prior CRM experience, preferably Salesforce, is desired
Excellent communication and interpersonal skills
Previous sales experience is essential

Qualifications

General Requirements: 3 - 5 years banking experience in a platform role is required. Prior CRM experience, preferably Salesforce, is desired. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience is essential.

Skills

Technologically savvy, especially as it relates to self-service options and keeping abreast of evolving consumer needs and trends. Adapt well to new or non-traditional environments and display a commitment to the community, to increasing member engagement and to Affinity’s corporate objectives.

Benefits

Competitive pay
Target incentive
Full medical/dental/prescription/vision coverage
Comprehensive wellness program
Mental wellbeing support
Reproductive/family building benefits for both men and women
401(k) plan with company match
Basic term life insurance coverage
Flexible spending accounts
Identity protection
Profit sharing
Generous paid time off
Discounts on Affinity’s products and services
Paid time off for volunteering
Extensive educational and developmental opportunities
Access to Affinity’s formal Education Assistance Program

Pay

Schedule

Position will require flexibility to work at various Affinity Federal Credit Union locations.

Application Process

By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate. I understand that this application is not a contract of employment. If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company’s established hiring practices.