UNIV - Open Rank - Hearing Aid Director - Department of Otolaryngology

Program Oversight & Strategic Development

Lead, develop, and expand the pediatric and adult hearing aid programs across multiple clinical sites.

Establish and maintain standardized hearing aid protocols and best practices aligned with current evidence-based care and regulatory standards.

Monitor program performance, ensuring clinical excellence and patient satisfaction.

Financial & Business Management

Review and negotiate pricing and service agreements with hearing aid manufacturers and suppliers.

Collaborate with the Hearing Aid Business Manager to optimize billing procedures, reimbursement strategies, inventory management, productivity, revenue trends and performance benchmarks.

Technology & Equipment Oversight

Stay current with emerging hearing aid technologies, software, and fitting methods.

Oversee acquisition and maintenance of all hearing aid-related equipment.

Guide decisions on new technology adoption and discontinuation of outdated tools.

Training & Professional Development

Organize in-house seminars and vendor-led workshops on hearing aid products and fitting techniques.

Foster a culture of continuous learning and innovation.

Team Leadership & Supervision

Supervise, train, and evaluate hearing aid technicians across all clinic sites.

Ensure technicians follow established protocols for hearing aid checks, repairs, supplies, and patient support.

Promote collaboration between audiologists and technicians to deliver efficient, high-quality care.

Clinical Responsibilities

Perform comprehensive audiometric evaluations for adult patients.

Counsel patients and families regarding amplification options, including hearing aids and assistive listening devices.

Dispense, fit, and troubleshoot hearing aids and related technology.

Provide diagnostic audiology services to patients during ENT physician appointments, including tympanometry, otoacoustic emissions, and other appropriate tests.

Maintain accurate and timely documentation within the electronic medical record.

Qualifications

Education: Doctorate in Audiology (Au.D.) required.

Licensure/Certification: South Carolina audiology state license, ASHA certificate of clinical competence.

Experience: Minimum of 10 years of clinical experience in audiology with a focus on hearing aids; prior leadership or program management experience strongly preferred.

Skills: Demonstrated knowledge of hearing aid fitting protocols; strong negotiation, business acumen, and data analysis skills; excellent communication, leadership, and team-building abilities; proficiency with hearing aid fitting software and electronic medical records.

Work Environment & Schedule

Full-time, 40-hour work week, Monday through Friday.

Travel between clinic locations as needed.

Participation in occasional evening or weekend events (trainings, vendor meetings, etc.).

Physical Requirements

Ability to perform job functions in an upright position (Frequent).

Ability to perform job functions in a seated position (Frequent).

Ability to perform job functions while walking/mobile (Frequent).

Ability to work indoors (Continuous).

Ability to work outdoors in all weather and temperature extremes (Infrequent).

Ability to work in confined/cramped spaces (Infrequent).

Ability to perform job functions from kneeling positions (Infrequent).

Ability to squat and perform job functions (Infrequent).

Ability to perform 'pinching' operations (Infrequent).

Ability to fully use both hands/arms (Frequent).

Ability to perform repetitive motions with hands/wrists/elbows and shoulders (Frequent).

Ability to reach in all directions (Frequent).

Possess good finger dexterity (Continuous).

Ability to maintain tactile sensory functions (Continuous).

Ability to lift and carry 15 lbs., unassisted (Infrequent).

Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted (Infrequent).

Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted (Infrequent).

Ability to push/pull objects, up to 15 lbs., unassisted (Infrequent).

Ability to maintain 20/40 vision, corrected, in one eye or with both eyes (Continuous).

Ability to see and recognize objects close at hand (Frequent).

Ability to see and recognize objects at a distance (Frequent).

Ability to determine distance/relationship between objects; depth perception (Continuous).

Good peripheral vision capabilities (Continuous).

Ability to maintain hearing acuity, with correction (Continuous).

Ability to perform gross motor functions with frequent fine motor movements (Frequent).