Unit Specialist

About the role

We offer a merit-based work-from-home program based on job responsibilities. After initial in-person training, this role could have the flexibility to work from home up to 2 days per week.

Responsibilities

• Effectively communicate with policyholders, claimants, agents, and other departments through verbal and/or written correspondence.
• Accurately enter assigned source documents.
• Interpret and apply verbal and/or written instructions, manuals, and policies.
• Maintain records and/or policy files according to established guidelines.
• Assist in developing reports and/or prepare requests for reports.
• Assist with other duties as assigned within the department or elsewhere on request.

Requirements

• High school education or its equivalent is preferred.
• Above average communication skills (written and verbal).
• Ability to organize and interpret data.
• Ability to handle multiple assignments.
• Must be able to work in the U.S. without current or future sponsorship.

Benefits

• Competitive base salary.
• Matched 401(k).
• Fully-funded pension plan (once vested).
• Bonus programs.
• Generous paid time off including holidays, vacation days, personal time, and sick leave.

Auto-Owners offers a friendly work environment, structured training program, and employee mentoring.