Unit Secretary, Vascular Transplant, Rotating Shift

Job Requirements

High School diploma or equivalency (GED).

A minimum of six months general office experience. Experience in a patient care or service setting is preferred.

Responsibilities and Tasks

• Provides a customer oriented reception and information service for patients, visitors, family members and patient care providers.
• Captures and ensures completeness at discharge and transfer of patient records according to standards set by Medical Records.
• Fills out and manages clinical information, including orders and requisitions, summary reports and other information.
• Maintains confidentiality of all patient data (verbal, written, electronic).
• Coordinates patient appointments and transportation and ensures that information about patient activities, appointments and requests is appropriately routed and acted upon.
• Coordinates the movement of supplies, equipment, nourishment, laboratory specimens, and other patient care and administrative materials to and from the unit in an appropriate and timely manner.
• Orders, receives and distributes mail and supplies.
• Coordinates the ordering of online forms.
• Provides clerical support activities (typing, filing, photocopying, mailing, census reconciliation, errands) as requested.
• Supports activities related to the electronic medical record (to include but not limited to, verifying physician attending in electronic medical record with the plate and taking corrective actions to update as needed, Admission/Discharge/Transfer (A/D/T) notifications, pull-up of patient lists, physician order monitoring and notification of nursing staff, label management, contacting helpdesk as needed, and providing support during down times).
• Maintains the order and appearance of public areas (nurse’s station, patient areas, etc.).
• Notifies support services when there are issues related to housekeeping or facilities maintenance.
• Follows up on identified issues and assures action is taken.

Patient Safety

• Takes action to correct observed risks to patient safety.
• Reports adverse events and near misses to appropriate management authority.
• Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.