Unit Secretary - Physical Therapy

Overview  Desert Regional Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients. At Desert Regional Medical Center, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include: Medical, dental, vision, and life insurance401(k) retirement savings plan with employer matchGenerous paid time offCareer development and continuing education opportunitiesHealth savings accounts, healthcare & dependent flexible spending accountsEmployee Assistance program, Employee discount programVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note: Eligibility for benefits may vary by location and is determined by employment status Job Summary Job type: Full Time Shift: Days Schedule: 4 (10) hour shifts per two week pay period. Some weekend overtime is required (can be remote). Shift: 0400-1430 & 0630-1700 on a rotating schedule. Greets patients and visitors in person or on the telephone; obtains demographics, financial and medical information for registration and identification, coordinates and assists in the completion of all activities relating to patients finances, to facilitate the collection and distribution of information and to expedite a smooth and timely billing and collection process while adhering to department policies and procedures. Access to demographic information and limited patient health information related to job function. Responsibilities Verification of insurance benefits, obtains, monitors and expedites the necessary authorizations and approval for hospital outpatient services per the designated insurance carriers.Prepares daily schedules for all inpatient therapy (Acute rehab, Acute, SNF, Ortho), which includes room verification and entering new orders data and schedules outpatients. All patient charts are complete in a timely manner with accuracyAccurately enters required data in patient accounting system at the time of check in, with emphasis on accuracy of demographic data and financial information to ensure appropriate revenue routingValidates existing data related to prior registrations and updates appropriately in the PAS systemObtains all necessary copies of insurance cards and related documents, identifies the appropriate payer sourceObtains all appropriate and necessary signatures to meet regulatory requirementsRecords comments in FUSSA to permit timely and accurate follow upAccurately and timely scans all necessary/required documents in to VI web.Follow-up on all accounts is accurately and appropriately documented in FUSSA notes in a manner which clear and understandable.Makes Assessments of Private Pay patients and/or problematic accounts and appropriately initiates referrals to Medi-Cal MEP for review of possible Medi-Cal or charity linkageCharts are audited for completeness/accuracy and all accounts are ICED within 24-hours of admission or next working dayMaintains current knowledge of CernerMaintains current knowledge of compact uninsured policy and procedures and complies with appropriate guidelinesProvides all patients with Patient rights’ advance directives and NPP informationCharts are turned in to the Audit/QA area within 24 hours after dischargeCollect deductibles , co-payments, compact for uninsured rates and establish appropriate payment arrangements prior to completion of treatment/discharge Consistently process cashier receipts when accepting cash payments according to established policies and procedures. Supports and facilitates open communication with patient and familiesSupports and facilitates open communication with Physicians and other department staffMaintains confidentiality of patient/customer needs and expectationsReceives positive comments from patients and families regarding job performance Maintains professional atmosphere in departmentMake reminders phone callsResponds to request in a friendly, cooperative manner, as determined by feedback from customers, management and PSMS scoresOther duties as assigned. Qualifications Required: High School Diploma or GEDBasic accounting skills necessaryWeekend work schedule availabilityProficient in MS Office Suite Preferred: Two (2) years advanced business education Proficiency in word processing, business machines and English grammarTyping skills of 65 wpmMedical transcription Organization Description Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team! Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: http://www.uscis.gov/e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. 2603018118 Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. , $25.00 - $29.39 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience, Preferred: Two (2) years advanced business education Proficiency in word processing, business machines and English grammarTyping skills of 65 wpmMedical transcription , Verification of insurance benefits, obtains, monitors and expedites the necessary authorizations and approval for hospital outpatient services per the designated insurance carriers.Prepares daily schedules for all inpatient therapy (Acute rehab, Acute, SNF, Ortho), which includes room verification and entering new orders data and schedules outpatients. All patient charts are complete in a timely manner with accuracyAccurately enters required data in patient accounting system at the time of check in, with emphasis on accuracy of demographic data and financial information to ensure appropriate revenue routingValidates existing data related to prior registrations and updates appropriately in the PAS systemObtains all necessary copies of insurance cards and related documents, identifies the appropriate payer sourceObtains all appropriate and necessary signatures to meet regulatory requirementsRecords comments in FUSSA to permit timely and accurate follow upAccurately and timely scans all necessary/required documents in to VI web.Follow-up on all accounts is accurately and appropriately documented in FUSSA notes in a manner which clear and understandable.Makes Assessments of Private Pay patients and/or problematic accounts and appropriately initiates referrals to Medi-Cal MEP for review of possible Medi-Cal or charity linkageCharts are audited for completeness/accuracy and all accounts are ICED within 24-hours of admission or next working dayMaintains current knowledge of CernerMaintains current knowledge of compact uninsured policy and procedures and complies with appropriate guidelinesProvides all patients with Patient rights’ advance directives and NPP informationCharts are turned in to the Audit/QA area within 24 hours after dischargeCollect deductibles , co-payments, compact for uninsured rates and establish appropriate payment arrangements prior to completion of treatment/discharge Consistently process cashier receipts when accepting cash payments according to established policies and procedures. Supports and facilitates open communication with patient and familiesSupports and facilitates open communication with Physicians and other department staffMaintains confidentiality of patient/customer needs and expectationsReceives positive comments from patients and families regarding job performance Maintains professional atmosphere in departmentMake reminders phone callsResponds to request in a friendly, cooperative manner, as determined by feedback from customers, management and PSMS scoresOther duties as assigned.