Unit Secretary/Nursing Attendant-Behavioral Health Inpatient - Day/Eve/Night

Work in a 26-bed adult inpatient psychiatric unit, featuring a 16-bed less acute unit and a 10-bed acute care unit. Provide 24/7 inpatient psychiatric care including diagnostic assessments, stabilization, and personalized treatment plans. Join a multidisciplinary team of Psychiatry, Nursing, Licensed and Unlicensed Professional Counselors, Occupational Therapy, RN Care Management, and Social Work.

About the Role

Thrive in a supportive and engaging team culture that fosters personal and professional growth. Access nursing leadership pathways, preceptorships, and a graduate nurse residency program to advance your career. Benefit from educational support for nursing certifications and mentorship from a dedicated Nursing Educator, Clinical Managers, and a Licensed Professional Counselor leader.

PRN position requiring a minimum of 24 hours off shift per 6-week schedule. 12-hour shifts available for day, evening, or night. Weekend and holiday work as needed. Shift and weekend differential eligibility.

Responsibilities

Unit Secretary

• Remains calm, reassuring, and proficient during emergency situations. Readily adapts to changes in workload and prioritizes work.
• Receives, places, and transfers telephone calls using appropriate telephone etiquette while promoting positive customer service.
• Assists in orientation of all new staff to unit by being friendly, encouraging, sharing knowledge and skills, and participating in orientation.
• Maintains appropriate quantity of forms, materials, and supplies.
• Accurately records/enters information as required (e.g., patient charges, appointments).
• Initiates, assembles, and maintains charts for all patients on the assigned unit.
• Under the supervision of the RN, completely and accurately transcribes physician orders utilizing Epic. Seeks guidance and direction as needed.
• Advises appropriate personnel of situations requiring attention or follow-up.
• Maintains chart check to ensure no missed orders (N/A where indicated).
• Assists during emergency situations as directed by shift charge nurse.
• Reports any patient problems to a direct care provider immediately.
• Supports, reinforces, coaches, and assists physicians in the retrieval of clinical information from the EMR.
• Maintains patient assignments boards, patient therapy board, or tracker.
• Completes appropriate forms upon patient's death, including calling CORE, notifying funeral home and coroner when necessary.
• Demonstrates involvement in unit by attending 50% of staff/committee meetings and in-services for area.
• Responsible for maintenance and activation of downtime forms during planned and unplanned Epic downtime periods.
• Expected to float to other Patient Services areas to cover assigned duties as needed.
• Transports medications within the hospital as requested and needed according to Hospital policy.

Nursing Attendant

• Demonstrates ability to communicate pertinent information to the primary nurse. Seeks guidance and direction as necessary.
• Assists and maintains a neat, clean, and safe environment for patients and other nursing staff.
• Attends 50% of in-services and staff meetings for area.
• Familiar with duties and performs them independently, accurately, efficiently, and promptly, recognizing their importance to patient care for all age/population groups.
• Receives instructions and follows directions accurately and cooperatively.
• Observes changes in patient condition and promptly reports to primary nurse.
• Utilizes proper body mechanics to prevent injury to self and others.
• Safely positions, transfers, and transports patients.
• Assists in maintaining equipment assigned to patient care and reports malfunctioning equipment to appropriate personnel.
• Assists in orientation of new personnel by being friendly, encouraging, and serving as a preceptor or "buddy".
• Recognizes and responds to priorities in the patient care process. Readily adapts to changes in workload and responds efficiently.
• Responds appropriately to emergency situations.
• Anticipates unit's needs and promptly answers/responds to patient call lights, pages, and safety checks.
• Assists in postmortem care and transports the body to the morgue on occasion.
• Performs external cardiac compressions during Code Blue activities if required.
• Transports medications within the hospital as requested and needed according to Hospital policy.

Requirements

• High school graduate or equivalent. Graduate of a nursing educational program preferred.
• Experience applying customer service behaviors and communication skills required.
• Proficiency in the use of computers, fax machines, and related equipment required.
• Prior clerical experience in a healthcare setting preferred.
• Basic Life Support (BLS) certification.