Unit Secretary. NICU. PM. 40 hrs/week

Works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department providing patient-centered care.

Responsibilities

• Greets and screens the public upon arrival to unit/department.
• Recognizes potentially dangerous situations with visitors, patients, and families and takes appropriate action.
• Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician and/or nurse practitioner.
• Maintains supplies, equipment, and forms.
• Utilizes interpersonal skills to maximize customer service, safety, and professionalism.
• Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient, and visitor population.
• Performs other duties as needed.

Requirements

• High School Diploma or General Education Development (GED) required.
• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or minimum one year of experience in the medical field preferred.

Skills

• Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA), and patient rights required.
• Able to read, write legibly, and speak in English (Spanish preferred).
• Able to relate and communicate positively, effectively, and professionally with others.
• Proficient in using computer, printer, and software programs necessary for the position.
• Able to operate and troubleshoot equipment required for the position.
• Able to perform unit secretarial and clerical activities as needed for the position.
• Assertive and consistent in following policies.
• Works calmly and responds courteously when under pressure.
• Able to accept and follow directions.
• Performs basic math functions.
• Manages multiple assignments effectively.
• Organizes and prioritizes workload.
• Collaborates with nurse in charge to problem solve.
• Recalls information with accuracy.
• Pays close attention to detail.
• Functions within scope of practice.
• Distinguishes colors and hears sufficiently for general conversation in person and on the telephone.
• Identifies and distinguishes various sounds associated with the workplace.
• Sees adequately to read computer screens, medical records, and written documents necessary for the position.

About Us

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork, and wholeness.

Loma Linda University Health is a Seventh-day Adventist, faith and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.