Unit Secretary. NICU. AM 20 hrs/week

About the role

The Unit Secretary works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care.

• Greets and screens the public upon arrival to unit/department.
• Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action.
• Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician and/or nurse practitioner.
• Maintains supplies, equipment, and forms.
• Utilizes interpersonal skills to maximize customer service, safety, and professionalism.
• Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient and visitor population.
• Performs other duties as needed.

Requirements

• High School Diploma or General Education Development (GED) required.
• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or minimum one year of experience in medical field preferred.

Skills

• Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required.
• Able to read, write legibly, and speak in English (Spanish preferred).
• Able to relate and communicate positively, effectively, and professionally with others.
• Proficient in using computer, printer, and software programs necessary for the position.
• Able to operate and troubleshoot equipment required for the position.
• Able to perform unit secretarial and clerical activities as needed for the position.
• Able to be assertive and consistent in following policies.
• Able to work calmly and respond courteously when under pressure.
• Able to accept and follow directions.
• Able to perform basic math functions.
• Able to manage multiple assignments effectively.
• Able to organize and prioritize workload.
• Able to collaborate with nurse in charge to problem solve.
• Able to recall information with accuracy.
• Able to pay close attention to detail.
• Able to function within scope of practice.
• Able to distinguish colors and hear sufficiently for general conversation in person and on the telephone.
• Able to identify and distinguish various sounds associated with the workplace.
• Able to see adequately to read computer screens, medical records, and written documents necessary to the position.

About Us

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork, and wholeness.

Loma Linda University Health is a Seventh-day Adventist, faith and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.