Unit Secretary NICU NN

About the role

The Unit Secretary - NICU position at NCH plays a crucial role in maintaining the quality of care by managing non-clinical aspects of the nursing unit. This includes preparing reports, maintaining unit records, and ensuring patient needs are communicated effectively.

Responsibilities

• Maintains supplies, prepares reports, and maintains unit records under the direction of the charge nurse or department manager.
• Affords assistance and prioritization in admissions, discharges, and transfers of patients, including coordinating hospital-to-hospital transfers via various means.
• Enters data into patient records according to Healthcare System policies and procedures, ensuring all forms are signed and complete.
• Communicates patient needs promptly and courteously through answering call lights and notifying appropriate caregivers.
• Prioritizes and communicates patient requests to the right resources.
• Welcomes and assists visitors and ancillary staff, directing them to other departments or units within NCH Healthcare system as necessary.
• Performs errands such as obtaining and returning supplies to Central Supply, Pharmacy, Lab, Dietary, etc.
• Demonstrates basic knowledge of patients currently on the unit and exhibits polite and courteous phone etiquette.
• Restocks supplies in the department as needed, including cleaning infant warmers and isolettes and ensuring patient rooms/bays/bedside carts and nursing stations are always clean.

Qualifications

• High School diploma or equivalent required.
• Intermediate computer knowledge: Proficiency in using Microsoft Word, Excel, Outlook, and Windows.