Unit Secretary - NICU

Location: Nashville, TN | Facility: Saint Thomas Midtown | Department: NICU

About the role

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care, and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Responsibilities

• Greet patients and visitors, answer general inquiries, and schedule patients for appointments.
• Answer, screen, and route telephone calls.
• Perform general clerical duties including filing, email correspondence, and mail distribution.
• Create various reports and documents.
• Communicate with patients, families, physicians, and other health-care team members about patient care.
• Perform unit safety checks.
• Assist with meeting patient needs and escalate as appropriate.
• May enter and maintain timekeeping changes and staff schedules.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage, and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development, and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care, and stress management resources
• Family support: parental leave, adoption assistance, and family benefits
• Other benefits: optional legal and pet insurance, transportation savings, and more

Schedule

Full-Time | Nights