Unit Secretary Neuro/Ortho Part-Time

About the role

Performs a wide range of clerical, receptionist, dispatching and/or admitting and discharge duties in support of assigned patient care department.

Core duties and responsibilities

• Welcomes visitors to the department and responds in a helpful and courteous manner to requests for assistance or information.
• Accurately prepares patient identification bands and name tags.
• Assists with delivering items to patient rooms.
• Collections department mail and distributes appropriately.
• Maintains stock levels of office supplies.
• Responsible for proper and expedient communication of transfer information when patient is to be transferred to another facility.
• Maintains patient records and appropriate department records to help ensure accurate and complete documentation.
• Faxes copy of patient chart as needed for arranging transfer or follow up care.
• Coordinates and facilitates ongoing communication to ensure efficient intradepartmental and interdepartmental operations.
• Communicates in a timely fashion with other departments regarding patients who have been admitted, discharged, require inter-hospital transfer, or have expired.
• Communicates patient information and unit needs intra-departmentally.
• Consistently answers telephone in a courteous and timely manner, identifying self and department at all times and answers questions within area of knowledge.
• Forwards calls to appropriate staff members.
• Consistently answers patient call bells in a courteous and timely manner and dispatch appropriate personnel.
• Aids physicians and other individuals by providing requested information about specific patient or department routines in accordance with the hospital’s policy on Release of Patient Information.
• Coordinates and facilitates ongoing communication to ensure timely, efficient intradepartmental and interdepartmental transportation of patients.
• Phones in consults to other services in a timely and accurate manner.
• Maintains communication with other patient care departments (e.g., Dietary, Lab, Telemetry, Video Monitoring) to assure patient care needs are met.

  Physical requirements

  • Manual dexterity used in operating standard office equipment.
  • Prolonged periods of sitting.
  • May be required to walk to various areas throughout the department or medical complex.
  • This may require use of elevators and/or stairs.

  Skills and abilities

  • Basic computer knowledge and ability to operate standard office equipment.
  • Knowledge of medical terminology.
  • Proficient in Microsoft Office.
  • Excellent written and verbal communication skills.

  Additional job description

  Scheduled Weekly Hours: 24
  Shift: Day (United States of America)
  Exempt/Non-Exempt: United States of America (Non-Exempt)
  Company: CCMC
  Camden Clark Medical Center
  Cost Center: 1033
  CCMC Nursing Surgical 4 North
  Address: 800 Garfield Ave, Parkersburg, West Virginia
  Equal Opportunity Employer: West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.