Unit Secretary - Medical ICU - Days

Full-time, benefits-eligible position in the Medical Intensive Care Unit (MICU) at High Point Medical Center.

Schedule

35 hours per week on alternating shifts:

• Week 1: Monday, Tuesday, Friday, Saturday (8:00 AM – 6:30 PM)
• Week 2: Sunday, Wednesday, Thursday (8:00 AM – 6:30 PM)

Pay

Pay range: $18.85 – $28.30 per hour.

Responsibilities

• Serve as the unit receptionist, providing excellent customer service to patients, visitors, and staff while maintaining HIPAA confidentiality.
• Answer phones, relay messages, manage communications, and assist with patient flow and unit coordination.
• Process physician orders, maintain patient charts and medical records, enter data accurately into computer systems, and support admissions, discharges, and transfers.
• Order, track, and replenish unit supplies and equipment using electronic requisition systems.
• Deliver specimens and requisitions to appropriate departments.
• Assist with quality monitoring activities and provide basic patient support as needed.
• Collaborate with nursing staff to ensure efficient daily operations and continuity of care.

Requirements

• High School Diploma or GED.
• American Heart Association Basic Life Support (BLS) Certification.
• Previous Unit Secretary experience preferred.
• Knowledge of medical terminology, basic computer skills, and strong verbal and written communication skills.
• Ability to multitask, prioritize workloads, and work effectively in a fast-paced healthcare environment.

Benefits

• Paid Time Off programs.
• Health and welfare benefits (medical, dental, vision, life, short- and long-term disability).
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Premium pay (shift differential, on-call pay, etc.).
• Incentive pay for select positions.
• Annual performance-based pay increases.

Note: Eligibility for programs may depend on FTE or employment status (e.g., full-time, part-time, per diem, temporary).