Unit Secretary, ICU Cardiology/Cardiac Surgery - Days Part-Time .60

About the role

The Unit Secretary (US) functions as a member of the patient care team by providing clerical support under the direction and supervision of the Patient Care Manager (or designee).

Responsibilities

• Affords assistance with discharge processes by organizing documents per unit standards.
• Documents patient admissions, discharges, transfers, and off unit procedures, contributing to the smooth and effective workflow systems in the unit.
• Organizes and prioritizes tasks, communicates frequently with the care team.
• Maintains a clean, orderly, and safe environment, monitors PAL for patients, informs the RN of any late tasks or new STAT orders, coordinates lab labels, and arranges transport of patients to off unit-procedures.
• Performs receptionist duties, handles incoming and outgoing telephone calls, utilizes knowledge of the unit, processes forms, records per procedures, ensures proper patient identification, prints diet and allergy reports, and coordinates appointment times.
• Maintains and manages medical records according to hospital policy while observing patient confidentiality, performs related clerical duties, practices cost containment, utilizes resources efficiently, and follows staffing and scheduling guidelines.
• Responds appropriately in actual or potential emergency events, notifies appropriate personnel, communicates with other personnel, and intervenes as necessary with families and staff by working with appropriate interdisciplinary team members.
• Assists with keeping the computers clean and plugged in, uses the computerized electronic health record, and follows policy on Computers On Wheels (COW) maintenance.

Requirements

High School Diploma or GED equivalent. No prior experience required.

Qualifications

• Ability to communicate in a compassionate manner, remaining patient and courteous and utilizing active listening skills.
• Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
• Ability to do arithmetic effectively at a level appropriate for the job.
• Ability to maintain confidentiality of sensitive information.
• Ability to prioritize tasks.
• Read, speak, write, and understand English effectively at a level appropriate for the job.

Skills

Knowledge of computer systems and software used in functional area, office practices, procedures, and equipment; filing and recordkeeping methods and systems; hospital routines and procedures; medical terminology.

Benefits

N/A

Pay

Base Pay Scale: Generally starting at $34.96 - $39.20 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

Schedule

Part time, Day - 12 Hour