Unit Secretary ICU

Department Job Description Summary

Answers and responds to patient call lights/request promptly by informing appropriate staff member of patient's request and ensuring effective resolution.

• Answers telephone before third ring and relays message to appropriate personnel in a timely manner.
• Performs all secretarial duties in a timeframe consistent with hospital policies and within time allotted.
• Maintains and uses appropriate records.
• Maintains admission and discharge sheet.
• Maintains transport log.
• Maintains assignment sheet.
• Enters patient information accurately into computer in a timely manner.
• Maintains Physician call log.
• Maintains professionalism in greeting and directing visitors; efficiently handling all deliveries and, providing information in a competent manner.
• Operates all equipment in accordance with manufacturer's recommendations and/or hospital policy and procedure and assures timely communication of needed repairs to the appropriate department.
• Keeps Nurse Manager/Team Leader and/or Charge Nurse updated regarding unit issues in a timely manner.
• Performs newly assigned duties upon completion of training and cooperates in floating while demonstrating positive attitude.
• Submits ideas for improvements or changes needed to improve department operation.
• Willingly participates in cross training in order to increase job knowledge and skills.
• Aids in orientation of new nursing personnel as assigned by charge nurse, team leader or unit director.

Qualifications

• Licenses/Registrations/Certifications: None
• Education: High School or GED equivalent plus medical terminology preferred.
• Experience: 1-2 years experience, preferrably within healthcare.