Unit Secretary - GI/Endo

About the Role

Nashville General Hospital is hiring a Unit Secretary for GI/Endo as a full-time position in Nashville, Tennessee. This role is primarily responsible for performing reception and clerical duties for a specific patient care unit and functioning as the focal communication source for the nursing station.

Responsibilities

• Address patients, visitors, families, and co-workers in a pleasant and respectful manner; display courtesy at all times.
• Respond quickly and appropriately to inquiries and requests.
• Assist co-workers without being asked.
• Maintain confidentiality of all patient-hospital or physician-related information.
• Refrain from gossip and speak in low tones in all appropriate areas.
• Demonstrate a pleasing disposition and sensitivity to visitors, families, and co-worker needs.
• Maintain a safe and clean work area.
• Demonstrate flexibility in working hours, shift schedules, and assignments to meet staffing requirements.
• Organize and maintain patient records.
• Transcribe physician orders and enter them into the hospital information system.
• Coordinate patient transfer orders with ancillary services and receiving units.
• Participate in quality improvement, safety, and infection control issues.
• Attend staff meetings and maintain professional standards of grooming and dress.
• Communicate admission, discharge, transfer, and deaths to appropriate departments.
• Schedule follow-up appointments and post-discharge ancillary services.
• Maintain patient census records and update patient data in the computer system.

Requirements

• 1 year of experience in a Customer Service Role.
• 6 months of experience in a role scheduling patients or customers.
• High School Diploma or equivalent.

Qualifications

• Preferred: Associate's or Bachelor's degree in a relevant field.
• BLS certification.

About Nashville General Hospital

Nashville General Hospital (NGH) is Nashville’s original community-based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County's underserved, while also providing care to all segments of the community.

Benefits

• Medical, Dental, and Vision Insurance within the first 31 days of employment.
• Programs to reduce share of deductible and total out-of-pocket expenses.
• Metro Health Incentive Program - Access to high-quality healthcare without incurring out-of-pocket expenses (see NGH providers without co-pays).
• Short and Long-Term Disability - up to 60% of eligible weekly pay.
• Life Insurance - Metro provides basic life and AD&D coverage equal to $50,000 ($32,500 if age 65 or older), at no cost.
• Retirement Plan - eligible up to IRS max limits with company contribution.
• Shift and Weekend Differential Pay offered on nights and weekends.
• Tuition Reimbursement for employee and dependents.
• 12 paid holidays - any holiday worked is another holiday banked.
• Flexible Spending Accounts.
• Onsite Gym.
• Free Parking for all employees.