Unit Secretary, Full-Time, Nights, 7p - 7:30a, Emergency, Stratford

About the role

With a commitment to patient- and family-centered care, performs a variety of clerical duties, including data entry into Hospital Information System to support the operations of the unit. They assist in overall unit flow including supporting patients and medical staff by answering incoming calls, organizing information, and duties related to admission, transfer and discharge of patients. The unit secretary works collaboratively with unit based clinical staff and other departments to coordinate off unit testing and appointments. The unit secretary works with unit leadership and supply chain to help support the inventory needs of the unit. The unit secretary is professional and welcoming to all patients, families, visitors, and staff.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution.
• Recognizes the patients, their family/designated care partner(s) and interacts with compassion and care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
• Minimizes risk of harm to patients and others by following established protocols and individual performance.
• Communicates with and supports the interprofessional team, patient, family and designated care partners.
• Maintain regular communication with Charge Nurse to meet the needs of the unit.
• Monitor electronic patient bed system for admission/discharge bed-flow, assign admissions, complete staffing assignment if needed, and request patient transport as needed.
• Collaborate with charge nurse with these duties to ensure patient appropriation for unit.
• Coordinate patient appointments/testing within the acute care setting including coordination of transport. May coordinate patient discharge appointments.
• Performs clerical functions to support department, including maintaining medical record to ensure complete and organized patient information.
• Organizes work environment for effective and efficient department operations.
• Processes medical orders to facilitate implementation of medical regime for patient care.
• Performs other related duties and complies with hospital policies and procedures.