Unit Secretary Emergency NN

About the role

The Unit Secretary position at NCH Emergency Room North Naples is a vital link in the chain of Quality of Care. This role facilitates and coordinates physician orders, maintains supplies, and assists with patient admissions, discharges, and transfers.

Responsibilities

• Facilitates and coordinates physician orders, enters all appropriate nursing orders into PowerChart and maintains paper chart order.
• Maintains supplies, prepares reports and maintains unit records under the direction of the charge nurse or department manager.
• Assists and prioritizes non-clinical aspects of admission, discharges and transfers of patient, including hospital-to-hospital transfers via ground transport, helicopter and air ambulance.
• Maintains patient records by entering data according to the Healthcare System’s policy and procedures, preserving confidentiality, checking for deficiencies, and providing forms as necessary.
• Assesses all forms making sure all are signed and complete (labeled correctly).
• Answers patient call lights promptly and courteously, notifying the appropriate care giver of the patient needs.
• Possesses the ability to prioritize patient requests and communicate them to the appropriate resource.
• Receives physicians, visitors, and ancillary staff, assisting them when possible, including referring them to other departments or units within the NCH Healthcare system.
• Performs errands as necessary, including obtaining and returning supplies to Central Supply, Pharmacy, Lab, Dietary, etc.
• Demonstrates basic knowledge of patients currently on unit.
• Demonstrates polite and courteous phone etiquette with ability to clearly communicate with others.
• Restock supplies in the department as needed.
• Demonstrates effective organizational skills and ability to multitask.

Requirements

Minimum of High School or GED required. Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.