Unit Secretary - Emergency Department PRN

Shift: PRN, as needed

About the role

As a Unit Secretary, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time.

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Requirements

• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• No prior experience required

Benefits

Medical City North Hills offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Note: Eligibility for benefits may vary by location and position.

About the facility

Medical City North Hills is a 165+ bed hospital located in the heart of northeast Tarrant County. Our mission is above all else, to serve, to care for, and to assist in the healing of our patients and their families. We are proud to be pioneers in offering high-quality healthcare in North Richland Hills.

• Primary Stroke Center
• Spine surgery and joint replacements
• Comprehensive cardiovascular services department
• Accredited Cycle 5 Chest Pain Center with a cardiac rehabilitation program
• Minimally invasive robotic surgery and hyperbaric oxygen therapy
• Sports medicine, senior health, wound care, and outpatient rehabilitation
• Women's imaging center and geriatric behavioral unit

As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations across the network.