Unit Secretary, Emergency Department, 24hrs, 7a-3:30p

Major Responsibilities

• Serves as unit receptionist, directs patients, visitors and others.
• Answers telephone and intercom.
• Takes and relays messages.
• Refers unusual or questionable situations to supervisor or others.
• Uses pneumatic tube system, dumb waiter, and receives and transmits messages.
• Arranges for specimen transport.
• Transcribes physician orders.
• Enters orders into entry system according to standard procedure.
• Utilizes down time procedures when indicated.
• Duplicates reports, mails and distributes same.
• Prepares and maintains patient charts and kardexes.
• Assembles medical records.
• Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records.
• Charts temperatures, pulses, blood pressures, weights and respiration.
• Prepares diet sheets.
• Ensures completeness of charts and chart documents.
• Collates medical records according to standard procedure.
• Assists physician or others in procuring medical records.
• Schedules patients for consults and diagnostic and therapeutic services.
• Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments.
• Ensures preparation of charts, rooms, ambulances and other services as required or directed.
• Obtains past medical records, prepares transfer and discharge charts, prepares documents to accompany departing patients, and arranges patient transportation.
• Maintains censuses with admissions, transfers and discharges.
• Arranges admission, transfer, discharge for patients.
• Enters, maintains, and retrieves computer information.
• Orders and maintains equipment and supplies.
• Maintains work area in neat and orderly fashion.
• Maintains unit log as necessary.
• May be required to provide supply and dispatch services.

Position Qualifications

• Licenses, Certifications, Education: Equivalent to high school plus additional specialized training.
• Knowledge: A variety of office procedures, operation of office equipment such as computer.
• Experience/Skills: Ability to handle multiple priorities and effective communication. 3 to 12 months experience.

Physical Demands And Environmental Conditions

• Work is considered sedentary.
• Position requires work indoors in a normal office environment.