Unit Secretary - ED

About the role

As a Unit Secretary, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time.

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Qualifications

• BLS Certification from the American Heart Association or American Red Cross required
• High school graduate or equivalent
• Experience with computers and medical terminology is required
• Must have the ability to manage multiple tasks

Skills

• Graduate of Unit Secretary or medical terminology course preferred
• Unit Secretary experience preferred
• Previous customer service and secretarial experience preferred
• Advanced computer skills are preferred
• Knowledge of PC based computer skills, i.e., Microsoft Word, Excel, PowerPoint, Access, and/or similar systems preferred
• General knowledge of legal procedures/practices
• Spelling, grammar, verbal communication, and written composition skills

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Pay

Hourly wage estimate: $19.29 - $24.81 / hour. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

This response is AI-generated, for reference only.