Unit Secretary

About the Role

As a Unit Secretary at St. David's Georgetown Hospital, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported.
• Maintain patient records accurately, enter physician orders, and protect patient information.
• Handle all communications between incoming calls and care team members promptly and clearly to keep the unit connected.
• Keep the environment clean, organized, and well-stocked to promote safety and comfort.
• Take initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork.

Requirements

• High School Graduate / GED
• No prior experience required
• No travel required

Benefits

St. David's Georgetown Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.

About the Organization

St. David’s Georgetown Hospital is a comprehensive healthcare facility located north of Austin, Texas. This medical center features more than 100 patient beds and is known for its Level IV trauma center, Certified Primary Stroke Center, and Certified Chest Pain Center. The hospital’s range of services includes 24-hour emergency care, inpatient and outpatient surgery, maternity and newborn care, and rehabilitation.

St. David’s Georgetown Hospital is part of St. David’s HealthCare, one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’s HealthCare was formed through a unique partnership between HCA Healthcare and two local nonprofits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.