Unit Secretary

About the Role

Performs clerical support functions for the patient care unit, including environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit, and/or department, according to established policies and procedures. This is a per diem position.

Responsibilities

• Provides administrative support to a group of non-executive employees in a patient care department, typically a nursing unit.
• Manages and distributes information within an office and clinical reception.
• Answers phones, greets visitors and patients, and maintains patient records.

Requirements

• High School Diploma or Equivalent required.
• 0-1 year of experience in a clerical support or customer service role preferred.
• Computer skills: Microsoft Office.
• Strong follow-up and resolution skills.
• Ability to prioritize and manage multiple tasks.
• Strong patient/customer service skills.
• Ability to learn new software systems and technology skills.
• Adjusting actions in relation to others' actions.

Physical Requirements

• Standing: Occasionally (3-33%)
• Walking: Occasionally (3-33%)
• Sitting: Constantly (67-100%)
• Lifting: Occasionally (3-33%) 20lbs - 35lbs
• Carrying: Occasionally (3-33%) 20lbs - 35lbs
• Pushing: Rarely (Less than 2%)
• Pulling: Rarely (Less than 2%)
• Climbing: Rarely (Less than 2%)
• Balancing: Occasionally (3-33%)
• Stooping: Occasionally (3-33%)
• Kneeling: Rarely (Less than 2%)
• Crouching: Rarely (Less than 2%)
• Crawling: Rarely (Less than 2%)
• Reaching: Occasionally (3-33%)
• Gross Manipulation (Handling): Constantly (67-100%)
• Fine Manipulation (Fingering): Frequently (34-66%)
• Feeling: Constantly (67-100%)
• Foot Use: Rarely (Less than 2%)
• Vision - Far: Constantly (67-100%)
• Vision - Near: Constantly (67-100%)
• Talking: Constantly (67-100%)
• Hearing: Constantly (67-100%)

Schedule

• Per diem (as needed)
• Day shift
• Scheduled weekly hours: 0

Pay

$18.58 - $26.58/hour (Grade 3). At Mass General Brigham, base pay is determined by skills, relevant experience, education, certifications, and other essential factors. The provided range is based on minimum job qualifications.

Work Location

1575 Cambridge Street, onsite (not remote).