Unit Secretary
About the role
The Unit Secretary supports scheduling, admitting, medical records, discharge planning, and secretarial functions for the department. They also assist with limited patient-related activities for various patient populations including adolescent, adult, geriatric, neonate/infant, and pediatric.
Responsibilities
- Demonstrates understanding of hospital/departmental specific policies and procedures.
- Greets and escorts patients/families/visitors to appropriate areas of the hospital.
- Understands and adheres to patient safety procedures including those related to restraints, seizures, and fall precautions.
- Aids in the discharge planning process by collecting appropriate information, communicating with agencies, and scheduling procedures.
- Schedules admissions, creates reservations, and assigns beds on the system if necessary.
- Responds to patient call lights and triages simple versus complex requests, assisting licensed staff and C.N.A as directed.
- Performs basic guest relations tasks such as arranging guest trays, collecting, securing, or locating patient valuables, providing consent forms, and making arrangements for family accommodations.
Requirements
Education: High school diploma or equivalent required.
Qualifications
None specified.
Skills
Customer service clerical skills, knowledge of patient safety procedures, ability to triage requests, and familiarity with hospital systems.
Benefits
Health (Medical, Dental, Vision) and 401K benefits for full-time employees, competitive paid time off, employee assistance program, tuition reimbursement/assistance for qualified applicants, personal and career development education opportunities, and much more.
Pay
N/A
Schedule
N/A