Unit Secretary

About the unit: The 6 and 8 Center at Butterworth Hospital are secure units with 20 private beds each, specializing in Women and Infant Services, specifically postpartum care of Mother-Baby couplets after labor and delivery. The average postpartum patient stay is 2-3 days. The team of 126 Nursing and Support members provides excellent care, guiding parents through this transitional period with assistance, education, and support. Lactation Peer Counselors and Consultants are available during inpatient stays, along with a lactation warmline for continued assistance.

About the role

This role requires strong attention to detail and excellent communication skills. Two years of relevant experience in a healthcare setting with Microsoft Office (Outlook Calendar, Microsoft Word, etc.) is strongly preferred. The Unit Secretary serves as the primary clerical support for the unit, handling receptionist and secretarial duties while maintaining confidential records, supplies, and equipment per hospital and unit-specific standards.

Responsibilities

• Take phone calls and assist visitors or outside team members (lab, radiology, patient transport, nutrition services, environmental services) with directions to the unit.
• Call support when directed by clinical staff.
• Assist with discharge, admit, and transfer paperwork.
• Order supplies and ensure rooms are appropriately stocked.
• Answer call lights for non-direct patient care needs.
• Interface with patients in a clinical setting as needed.
• Perform assistive patient care activities under RN supervision, such as transporting patients and passing waters, per unit standards.
• Transport equipment to patient care areas as needed.

Requirements

• High School Diploma or equivalent.
• AHA or ARC Basic Life Support (BLS) certification required within 60 days of hire.
• Prior relevant experience preferred.
• Ability to train on weekdays for 4 weeks required.

Schedule

• Shift: Day (7:00 AM – 7:30 PM).
• Days worked: Fridays, Saturdays, and Sundays.
• Weekly scheduled hours: 12.
• Weekend frequency: Every third weekend.

Benefits

• Comprehensive benefits package for financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Primary Location: Butterworth Hospital – 100 Michigan St NE, Grand Rapids, MI. Department: Women Infant Services Unit OB Postpartum 6C & 8C.