Unit Secretary - Adult Inpt. Psychiatry, every other weekend, 8hrs/week

About the role

North Shore Medical Center, Inc., part of Mass General Brigham, seeks a clerical support professional to perform clerical support functions for the patient care unit, including environmental control, revenue reconciliation, inventory management, data entry processing, troubleshooting, and assisting with direct nursing care as appropriate.

Responsibilities

• Provide administrative support to a group of non‑executive employees in a patient care department (typically a nursing unit).
• Manage and distribute information within the office and clinical reception.
• Answer phones, greet visitors and patients, and maintain patient records.
• Perform environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshoot issues.
• Assist in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit, or department, following established policies and procedures.

Requirements

• High School Diploma or equivalent required; experience cannot be substituted for the degree.
• 0‑1 year of experience in a clerical support or customer service role preferred.
• Physical requirements: standing, walking, lifting/carrying 20‑35 lbs occasionally; sitting constantly; frequent fine manipulation; constant gross manipulation, feeling, vision (near/far), talking, hearing; occasional reaching, balancing, stooping; rare pulling, pushing, climbing, kneeling, crouching, crawling, foot use.

Skills

• Computer skills: Microsoft Office.
• Strong follow‑up and resolution abilities.
• Ability to prioritize and manage multiple tasks.
• Strong patient/customer service skills.
• Ability to learn new software systems and technology.
• Adjusting actions in relation to others' actions.

Benefits

• Comprehensive benefits package.
• Career advancement opportunities.
• Shift differentials, premiums, and bonuses as applicable.
• Recognition programs to celebrate contributions and support professional growth.

Pay

Pay range: $17.71 – $25.28 per hour (Grade 3).

Schedule

Scheduled weekly hours: 8 (full‑time). Work shift: Day. Employee type: Regular. On‑site work location: 1 Dove Avenue.