Unit Secretary - Adult Critical Care Unit

Full-time position with rotating shifts. Team members must be available to work between 9:00 AM and 9:00 PM, with 8–12-hour shifts depending on operational needs. Flexibility and adaptability are required.

About the role

Ensures accurate and complete information is received from patients to facilitate coordination and communication between physicians, unit staff, and ancillary departments. Maintains comprehensive, up-to-date records of all patient tests and procedures, and signs patients in and out of the unit. Provides receptionist functions for the unit and alerts unit management to issues or needs regarding policies, procedures, or practices. Performs all clerical duties associated with supporting the Patient Care Unit.

Requirements

• High School Diploma or GED required
• Completion of Medical Assistant, Medical Secretary classes, or equivalent experience preferred
• Basic Life Support (BLS) certification through the AHA preferred
• 1–3 years of relevant customer service experience in a healthcare setting preferred
• Basic knowledge of medical terminology preferred
• Must be able to complete required training program (if applicable)
• Basic proficiency in MS Office (Word, PowerPoint, Excel)