Unit Secretary, 3A/Cardiac IMCU (Part-Time)

Purpose & Scope

The Unit Secretary (US) is responsible for performing a variety of receptionist and clerical duties relating to the updating and organizing of information and supplies on the nursing units, coordinating work within the unit as well as with other units and departments, reporting pertinent information to the immediate supervisor, responding to inquiries and requests from staff, patients, and visitors, and supporting patient care delivery. This position has front line responsibility for handling customer service interactions through telephone and personal contact and facilitating unit efficiency. Where appropriate, this employee will answer phones, schedule appointments, call physician offices as requested and accurately provide information to affiliated providers.

Responsibilities

• Updating and organizing information and supplies on the nursing units
• Cooking and organizing work within the unit as well as with other units and departments
• Reporting pertinent information to the immediate supervisor
• Responding to inquiries and requests from staff, patients, and visitors
• Serving as a point of contact for patients, staff, and visitors
• Supporting patient care delivery
• Handling customer service interactions through telephone and personal contact
• Facilitating unit efficiency

Requirements

• High school diploma or equivalent
• Computer experience
• Secretarial experience is preferred
• Knowledge of medical terminology is preferred

Qualifications

• Ability to communicate and interact with patients/public/staff of all ages is required

Skills

• Excellent communication skills
• Attention to detail
• Organizational skills
• Customer service skills

Benefits

VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families. VHC Health is committed to wage transparency and equitable pay practices.

Pay

The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.

Schedule

No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.