Unit Operations Specialist II

Summary

Provides functional supervision, coordinates activities of support personnel and performs a variety of complex/diversified tasks related to unit operations.

Duties and Responsibilities

• Determines work procedures, prepares work schedules and expedites workflow
• May assist staff by scheduling and coordinating support activities
• Provides orientation and training to part time staff
• Provides customer service for students, faculty and community patrons by assisting with software support and training, resolving logon issues, monitors classroom equipment and prepares classroom spaces
• Supplies operational support to college departments
• Contributes in department initiatives, seminars and workshops
• Maintains general clerical activity records and compiles basic unit reports
• Studies and standardizes procedures for improvement within the unit
• Prepares for submission and create budget entry as needed
• Functionally supervise student assistants in the assigned unit
• Performs other related duties within the job grade and job classification as assigned

Required Qualifications

• High School Diploma/GED
• Three years of experience servicing students in an academic setting
• Administrative support experience
• One year of previous functional supervisory experience
• Excellent written and verbal communication skills
• Strong customer service skills
• Skills in keyboarding, basic math, basic grammar, intermediate level word processing (MS Word) and intermediate level spreadsheet applications (MS Excel)
• Sensitivity to appropriately respond to the needs of the community

Preferred Qualifications

• Associate Degree
• Skills in advanced level word processing (MS Word), advanced level spreadsheet applications (MS Excel)
• Advanced level presentation software skills
• Experience with Banner Student Information System
• Previous experience with assisting in monitoring and preparing a departmental budget

Working Conditions

Work is performed in an office setting with moderate noise level. The work schedule is standard college business days/times. Must be able to bend, squat, kneel, reach overhead and lift up to 40 lbs.

Schedule

M-F 8:30am-5pm, some occasional evenings or weekends possible depending on needs of the Department.

Pay

Target Hiring Rate: Minimum salary $40,156/annually. This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 05.