Unit Manager - Full-Time - 1st Shift
Casa Esperanza, Inc. (Boston) · Tewksbury, MA · 1 mo ago
Management$23/hrFull-time
Responsibilities
- Ensures supervision is provided for the times the Program Director is not on-site.
- Provides capacity-building training for the Recovery Specialists.
- Assists staff in developing co-occurring treatment skills and fidelity to the evidence-based practices utilized at the program.
- Manages the daily client schedule, ensuring that all client activities are completed.
- Supervises the admission and discharge processes on the shift to ensure protocol adherence.
- Gives tour and orientation to the clients when admitted to the program.
- Ensures that clients’ property and medication are logged and stored.
- Submits work orders when maintenance is needed.
- Collaborates with the Program Director to manage the inventory.
- Responsible for crisis intervention and engaging appropriate clinical supports and emergency services as appropriate and required.
- Manages and reviews controlled substance log MMRS.
- Conducts reviews of medication files to ensure Recovery Specialists are documenting according to medication policy.
- Manages toxicology screening including all toxicology screening training for Recovery Specialists.
- Reviews Recovery Specialists' station log books to ensure all documentation required is completed.
- Maintains discarded medication logbook.
- Works closely with the Program Director to ensure Recovery Specialist Station responsibilities are being met.
- Understands the structure and activities that occur during each shift, and ensures that staff are trained and oriented to meet shift requirements.
- Collaborates with the Program Director to ensure facility is in compliance with licensing standards.
- Responsible for ensuring coverage for all Recovery Specialists' shifts and covers shifts as needed.
- Responsible for coordinating twice-monthly Recovery Specialists meeting with the Program Director.
- Responsible for ensuring Recovery Specialists implement all safety and security protocols for the program, including: completing regular rounds, assist with room search as needed, monitoring the recovery specialists' station, completing daily checklist and logs, ensuring that all items that are potentially dangerous are secured in a locked location, implementing Universal Precautions as needed, monitoring all alarms and security cameras, reporting any and all safety and security concerns to appropriate authorities and staff in compliance with Casa Esperanza, Inc. safety protocols.
- Provides recovery specialists support at the recovery specialists station area as needed.
- Coordinates activities, meetings, and support for the client, including Social activities, movie nights, holidays, Peer Groups, AA/NA Commitments, Peer Recovery Coaching Support.
Qualifications
- Strong verbal/written skills.
- Ability to understand and maintain client programmatic confidentiality/privacy.
- Ability to work as member of a treatment team.
- Ability to problem-solve programmatic concerns with the Program Director.
- Bilingual English/Spanish preferred.
- Strong communication skills.
- Ability to communicate with clients, vendors, and external providers in a professional manner.
- Ability to understand and manage moral/ethical boundaries with clients/staff.
- Must have computer/data entry skills.
- Ability to work independently.
- Ability to multi-task.
- Strong interpersonal skills.
- To meet the physical requirements of the position (see attached).
Experience
- Medication Administration Program (MAP) certification preferred; willingness to acquire within 6 months.
- Minimum (2) years’ experience with substance-using population.
- Experience working on a team with mental health or medical professionals preferred.
- Experience managing a reception area preferred.
- Minimum (2) years in recovery if applicable.
Education/Training
- High School Diploma or GED Required.
- An associate's degree in psychology, social work or a similar field preferred.
- Knowledge of addiction recovery process required.
What We Offer
- Casa Esperanza Benefits Package: Compensation: $23.00/hour plus any applicable shift differentials.
- 401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary.
- Holiday Pay (12 days per year + 1 floating holiday).
- Paid Time Off (PTO) - 18 days year one, 20.5 days at year two, 23 days at year five.
- Sick Pay - 10 paid days per year.
- Long/Short-Term Disability Paid by Company.
- Life Insurance.
- Health Insurance (Medical, Dental, Vision).
- Health Reimbursement Arrangement (HRA).
- FSA/DCA (Flexible Spending Account & Dependent Care).
- ComPsych Guidance Resources - EAP.
- Tuition Remission.
- Employee Ticket at Work (Discounts for Entertainment, travel, movies, etc.).
- Career Advancement Opportunities.
- Increased Salary for Credentials and more...