Unit Engagement Coordinator

Unit Engagement Coordinator

Responsibilities

• Serve as primary liaison facilitating unit communications on behalf of APS Divisions, Topical Groups, Forums, and Sections regarding general inquiries and department inbox.
• Work with Unit Relations Manager to plan and execute the Units’ involvement with the Annual Leadership Meeting and the Global Physics Summit.
• Assist units with unit member engagement and recruitment efforts (i.e. unit email tickets, promotional letters and email, brochures, giveaways, on-site lead retrieval, and tabling at their meetings).
• Ensure all units have an effective communication plan in place to engage with their members.
• Work with member services and IT staff to create and update unit memberships from unit membership recruitment efforts.
• Support units in use of online community platform by moderating discussion boards. Liaise between units and APS staff to collaborate internally and externally for effective use of engagement resources and outcomes.
• Support unit virtual meetings and webinar logistics and subsequent marketing campaigns.
• Provide unit leaders with onboarding training to assist with volunteer roles.
• Maintain and implement unit master calendar of activities and deadlines to assist officers.
• Attend and coordinate department logistics for APS meetings as needed.
• Provide nimble support to units and APS through other duties as assigned.

Education

• Minimum High School diploma or equivalent required. Bachelor’s degree preferred.

Experience, Knowledge, Skills, and Abilities

• Minimum of two years of experience with association chapters/components preferred.
• Familiarity with relational databases preferred (Salesforce and Nimble a plus).
• Proficiency with all Microsoft Office Suite products, in particular Microsoft Word, Excel and PowerPoint.
• Proficiency with Google Docs and other online shared document products.
• Familiarity with backend management of online social platforms. (Engage and Higher Logic a plus)
• Familiarity with Zoom / scheduling virtual meetings and events with external audiences.
• Strong customer service skills including empathy, problem-solving, and understanding APS unit and membership products.
• Must be able to work on multiple deadlines at one time and follow through in a timely manner.
• Strong organization, documentation, and prioritization skills.
• Strong written and verbal communication skills.
• Excellent attention to detail.
• Ability to adapt to quickly changing schedules.
• Ability to work well with interdepartmental teams as well as independently.

Travel

• The position requires up to 20% of travel for in-person meetings with staff as well as periodic travel to attend meetings and events as part of its core responsibilities, as well as additional travel as assigned.

Salary

The salary range for this position takes into account various factors influencing compensation decisions, such as skill sets, experience, training, and other business and organizational requirements. The salary listed within the specified ranges considers relevant experience. Our compensation philosophy at APS aims to maintain salaries at the midpoint of the market. As a result, we typically hire within the target starting range. Exceptional, rare cases may merit reviews above target starting range for specialized or niche skills aligned with strategic operational goals.

Work Environment

As noted above, APS offers a “Remote First” workplace. Although our offices are located on Long Island, NY; Washington DC; and College Park, MD, you can work from other places in the United States. We are flexible about work hours, but expect responsiveness during the core of the workday, Eastern Time.

Affirmative Action and Equal Opportunity Employer

The American Physical Society is an affirmative action and equal opportunity employer. It is the policy of American Physical Society not to discriminate or allow the harassment of employees or applicants on the basis of race, religious creed, immigration status, alienage or citizenship, religion, color, ethnicity, sex, national origin, age, disability, marital status, familial status, protected veteran status, protected military status, physical or mental disability, sexual orientation, gender identity, genetic information, predisposing genetic characteristics, ancestry, domestic violence victim status or any other characteristic protected by law with regard to any employment practices, including recruitment, advertising, job application procedures, hiring, upgrading, training, promotion, transfer, compensation, job assignments, benefits and/or other terms, conditions, or privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job. This policy applies to all jobs at APS.