Unit Coordinator - Front End Nights (Sun-Tue, Every other Wed)
Connections Health Solutions · Tucson, AZ · 1 mo ago
HealthcareFull-time
We need to output only HTML fragment with sections: headings
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, fraud warning, etc. Must preserve all substantive info. We need to parse the posting. Content: - Intro paragraph: "We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference." That's about the company/mission. Could be "About the role" or "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use "About the role" for this intro. - Then "Earn More with Shift Differentials Maximize Your Earnings With Additional Hourly Pay +$2/hr -> Monday-Thursday Nights+$3/hr -> Friday-Sunday Nights+$2/hr -> Saturday-Sunday Days". That's pay info. So we need a Pay section with that content. - Then "What You'll Do" list of duties. That's Responsibilities. - Then "What You'll Bring" list of requirements. That's Requirements/Qualifications. - Then "It Would Be Great If You Had Previous behavioral health experience" maybe a nice-to-have; could be under Skills or Qualifications. - Then "What We Offer" list of benefits. That's Benefits. - Then after that there is EEO statement and fraud warning which we must remove. We need to ensure we don't create sections with placeholder text. All sections we create must have substantive content. We need to decide which headings to use: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Pay, Benefits, Responsibilities, Requirements (maybe also Qualifications). Could combine Requirements and Qualifications? The instruction says use those headings if we have content. We could have Requirements for mandatory qualifications, and Qualifications for preferred? Or we could just use Requirements for both mandatory and preferred. But better to separate: Requirements (mandatory) and Qualifications (preferred). However we have "What You'll Bring" includes mandatory: High School Diploma or equivalent, 1 year of exceptional service customer service-oriented work experience, 3 years of clerical experience, Current Notary or ability to become notary within first 90 days, Must be able to perform Safe Clinch patient restraint techniques, Vaccination policy, State of Arizona Level 1 Fingerprint Clearance Card. Then "It Would Be Great If You Had Previous behavioral health experience" is preferred. Thus we can have Requirements (mandatory) and Qualifications (preferred). Or we could have Requirements for mandatory and Skills for preferred? But Skills heading is for skills. The preferred experience is not exactly a skill but could be under Qualifications. Let's follow: Requirements (mandatory), Qualifications (preferred). Skills maybe not needed. We also have Benefits section. We have Pay section. We have Schedule? Not mentioned. No schedule info besides shift differentials (which are pay). No explicit schedule like full-time, part-time. The posting says "Full-time only:" under benefits. So schedule could be full-time. But we should only create Schedule section if posting actually states schedule. It does say "Full-time only:" under benefits. That indicates schedule is full-time. Could we put that under Benefits? Might be better to include Schedule section with "Full-time". However the instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting states "Full-time only:" under benefits. So we could create a Schedule section with "Full-time". But we also have benefits section that mentions full-time only. Might be redundant. But we can include Schedule with "Full-time". However we need to avoid filler. It's specific: Full-time only. So we can include Schedule section with that. But we also have Benefits section that includes "Full-time only: Employees (and their families) are offered comprehensive health insurance..." So the full-time only is a condition for benefits. Might be better to keep that in Benefits section. However the instruction says prefer a few substantive sections over many thin ones. So maybe we combine schedule into Benefits or just not create Schedule section. Since we already have Benefits section that mentions full-time only, we can skip Schedule. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Now we need to format content. About the role: use
for prose. Could be multiple paragraphs but we can combine into one
with line breaks? Better to keep as one
containing the intro paragraph(s). The intro is long; we can keep as one
. Responsibilities: Use
- for list of duties. The "What You'll Do" section is a paragraph with many sentences, some separated by periods. We need to extract each duty as list items. The text: "Registers individuals for services, including verification of eligibility, enrollment with the RBHA, and/or confirmation of other third-party insurers. Collects appropriate authorizations and release of information documents. Schedules appointments (if applicable).Works collaboratively with the clinical team and communicates any concerns regarding an individual in crisis's presentation (psychiatric or medical) to the appropriate discipline.Greets and receives visitors. Maintains security by following procedures: monitoring logbook, issuing visitor badges.Oversees episode of care in Electronic Health Record (EHR) with accuracy and efficiency.Coordinates the discharge of patients with other inpatient facilities and within the electronic health record.Obtains clinical records/documents as requested. Communicates information to physicians, nurses, and clinical team members. Coordinates with other providers to assist with the discharge and/or transfers.Assists with Title 36 process. Liaison to all departments and is the key communication link between multiple disciplines associated with individual care and the smooth functioning of the unit. Coordinates the ordering of patient meals, equipment, and maintains unit supplies necessary for daily activities.Promotes a welcoming environment with excellent customer service. Serves as a resource to families, visitors, and vendors.Answer incoming calls, provide information, transfer calls and/or take messages as necessary.Performs all other duties as assigned." Also earlier sentences: "The Unit Coordinator provides administrative and clerical support of clinical services. Oversees the individual registration process, insurance verification, answering phones, general office projects, tracking of unit census, and coordination with clinical staff to ensure efficient functioning of the unit." Those are also duties. Thus we need to split into sensible list items. We'll create list items for each distinct duty. We must preserve all substantive information; not invent or summarize away detail. So we need to include all those duties. We'll produce list items like: - Provides administrative and clerical support of clinical services. - Oversees the individual registration process, insurance verification, answering phones, general office projects, tracking of unit census, and coordination with clinical staff to ensure efficient functioning of the unit. - Registers individuals for services, including verification of eligibility, enrollment with the RBHA, and/or confirmation of other third-party insurers. - Collects appropriate authorizations and release of information documents. - Schedules appointments (if applicable). - Works collaboratively with the clinical team and communicates any concerns regarding an individual in crisis's presentation (psychiatric or medical) to the appropriate discipline. - Greets and receives visitors. - Maintains security by following procedures: monitoring logbook, issuing visitor badges. - Oversees episode of care in Electronic Health Record (EHR) with accuracy and efficiency. - Coordinates the discharge of patients with other inpatient facilities and within the electronic health record. - Obtains clinical records/documents as requested. - Communicates information to physicians, nurses, and clinical team members. - Coordinates with other providers to assist with the discharge and/or transfers. - Assists with Title 36 process. - Liaison to all departments and is the key communication link between multiple disciplines associated with individual care and the smooth functioning of the unit. - Coordinates the ordering of patient meals, equipment, and maintains unit supplies necessary for daily activities. - Promotes a welcoming environment with excellent customer service. - Serves as a resource to families, visitors, and vendors. - Answers incoming calls, provides information, transfers calls and/or takes messages as necessary. - Performs all other duties as assigned. We need to keep the exact wording? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the phrasing as close as possible. Slight modifications for list items okay as long as we keep meaning. We'll try to keep original phrasing. Now Requirements (mandatory): list items: - High School Diploma or equivalent - 1 year of exceptional service customer service-oriented work experience - 3 years of clerical experience - Current Notary or have the ability to become a notary within the first 90 days - Must be able to perform Safe Clinch patient restraint techniques - Must be fully vaccinated (including showing proper documentation) or otherwise be exempt pursuant to the Company’s exemption process prior to start date (mandatory vaccination policy) - State of Arizona Level 1 Fingerprint Clearance Card We need to preserve the vaccination policy wording: "The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment". We'll incorporate. Now Qualifications (preferred): "Previous behavioral health experience". Could be "Previous behavioral health experience". We'll list as bullet. Now Benefits: list items from "What We Offer". Let's extract: - Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity - CHS pays for Basic Life, AD&D, Short and Long-Term Disability - Voluntary Life insurance option for employees and their families - Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) - Flexible Spending Accounts (health care and dependent care) - 401k company match after 6 months (50% of deferrals up to 6% of compensation) - Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays - Company‑paid parental leave available to eligible employees - All Employees (Pool, Part-time And Full-time) Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support - After 90 days, you are auto enrolled in the 401k Plan - Connections Health Solutions is proud to be a Second Chance Employer. We should keep the "Full-time only:" phrase as part of first bullet. Now Pay: we have shift differentials: "Earn More with Shift Differentials Maximize Your Earnings With Additional Hourly Pay +$2/hr -> Monday-Thursday