Unit Coordinator - Bronson Battle Creek Birthplace

Love where you work! Team Bronson is compassionate, resilient and strong. We are driven by positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

About the role

Under general supervision from the unit manager and/or director, and in accordance with the policies and guidelines established within the organization and individual unit, the unit coordinator’s priority is to function as leader and clinical liaison with staff, physicians and management, providing continuity of leadership day to day. The unit coordinator acts as a role model, mentor, coach and resource person to staff to ensure all unit standards are maintained and to encourage a team environment. The unit coordinator is involved in assisting managers in attracting, developing, maintaining, and retaining qualified staff members.

In addition to duties involving unit personnel, the unit coordinator serves as a contact for internal and external customers. He/she is responsible for maintaining a safe environment of care, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This role provides opportunity for leadership succession. Employees providing direct patient care must demonstrate competencies specific to the population served.

Unit Coordinators in Labor & Delivery and Mother/Baby/Antepartum at BMH & BBC specifically require the Electronic Fetal Monitoring Certification through PQF or NCC within 6 months of completing intermediate fetal monitoring.

Unit Coordinators may cover multiple locations across the organization. Bronson Lakeview Neurobehavioral Health requires all employees to participate in recipient rights education.

Responsibilities

• Assist with hiring, orientation, monitoring and evaluating performance, problem solving, employee counseling, staffing, payroll and budget.
• Evaluate quality and appropriateness of care.
• Conduct/facilitate audits for accreditation, regulatory requirements and organizational standards.
• Coordinate day-to-day unit operations, including patient placements and staff assignments.
• Assume responsibility for staffing and scheduling personnel, adjusting staffing on a day-to-day basis to meet needs (e.g., managing volume changes, replacing call-ins).
• Facilitate staff attendance at organizational committees and meetings.
• Manage staffing levels to help department achieve its budget; participate in projecting staffing needs and creating a staffing plan.
• Approve/deny PTO following organizational policies and procedures for staffing.
• Act as clinical expert resource, mentoring staff, maintaining positive relationships, and building teamwork within the healthcare team.
• Maintain knowledge of and provide input into guidelines, policies, procedures, and standards.
• Act as first responder for clinical and service recovery issues; resource person for staff questions related to job performance and departmental processes.
• Provide ongoing feedback to staff related to job performance, including immediate performance coaching.
• Monitor staff performance on a day-to-day basis; work with manager to develop Personal Development Plans including follow-up and mentoring.
• Act as role model, coach, and mentor to staff; evaluate performance of personnel and provide/collate peer input for evaluation.
• Communicate staff behavior and performance issues with manager; participate in discipline process for attendance, behavioral, and performance issues.
• Co-facilitate planning and conducting of shared governance meetings; act as mentor to staff chair of shared governance.
• Facilitate charge nurse and other unit meetings, reporting to nurse manager.
• Participate in recruitment, selection, and retention of personnel; assist manager in the staff hiring process (e.g., assist with interview process).
• Create and support an environment where innovation and creativity are encouraged and valued.

Pre-Admission Surgery/Endo Screening specific: Position requires patient contact, but only via phone calls.

Requirements

• Bachelor's degree in Nursing and 2 years of clinical experience required.
• Master's degree in Nursing preferred.
• Previous management experience preferred.
• Formal or informal leadership experience preferred.
• Licensed Registered Nurse in good standing with the State of Michigan.
• Advanced Nursing Specific Certification preferred.
• Department-specific requirements as necessary such as PALS, BLS, ACLS, etc.
• Strong leadership, organization, and communication skills required.
• Demonstrated interpersonal communication skills, ability to resolve conflict, and ability to work as a team leader.
• Demonstrated problem-solving ability.
• Ability to work independently, meet deadlines, and demonstrate accountability for assignments.
• Ability to use software relevant to the job (e.g., Word, Excel, Access, PowerPoint, Visio).
• Ability to organize and analyze data.
• Ability to speak and write English fluently.
• Interpretation of regulatory standards and assessment of impact to the organization.
• Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, including operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.
• Involves regularly lifting bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.

Recipient Rights Responsibilities (Bronson Lakeview Neurobehavioral Health)

• Participate in recipient rights education within 30 days of employment.
• Ensure recipients, parents of minor recipients, and guardians or legal representatives have access to The Rights Booklet and are notified of their rights in an understandable manner.
• Support the Office of Recipient Rights in maintaining a record system for all reports of apparent or suspected rights violations, including logging complaints and secure storage of investigative documents.
• Collaborate with the Recipient Rights Officer and Advisors to ensure compliance with the Michigan Mental Health Code and high standards of rights protection.

Schedule

• First Shift
• Full time
• Scheduled Weekly Hours: 40