Bronson Battle Creek Hospital Unit Coordinator (RN Supervisor) Medical Surgical Oncology Full-Time Nights

Love where you work! Team Bronson is compassionate, resilient, and strong. We are driven by positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

About the role

Under general supervision from the unit manager and/or director, and in accordance with the policies and guidelines established within the organization and individual unit, the unit coordinator’s priority is to function as leader and clinical liaison with staff, physicians, and management, providing continuity of leadership day to day. The unit coordinator acts as a role model, mentor, coach, and resource person to staff to ensure all unit standards are maintained and to encourage a team environment. The unit coordinator is involved in assisting managers in attracting, developing, maintaining, and retaining qualified staff members.

In addition to duties involving unit personnel, the unit coordinator serves as a contact for internal and external customers. He/she is responsible for maintaining a safe environment of care, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This role provides opportunity for leadership succession. Employees providing direct patient care must demonstrate competencies specific to the population served.

Responsibilities

• Assist with hiring, orientation, monitoring, and evaluating performance, problem solving, employee counseling, staffing, payroll, and budget.
• Evaluate quality and appropriateness of care.
• Conduct/facilitate audits for accreditation, regulatory requirements, and organizational standards.
• Coordinate day-to-day unit operations, including patient placements and staff assignments.
• Assume responsibility for staffing and scheduling personnel; adjust staffing on a day-to-day basis to meet needs (e.g., managing volume changes, replacing call-ins).
• Facilitate staff attendance at organizational committees and meetings.
• Manage staffing levels to help the department achieve its budget; participate in projecting staffing needs and creating a staffing plan.
• Approve/deny PTO in accordance with organizational policies and provide open communication about scheduling requests/issues.
• Act as a clinical expert resource, mentor staff, maintain positive relationships, and build teamwork within the healthcare team.
• Maintain knowledge of and provide input into guidelines, policies, procedures, and standards.
• Act as first responder for clinical and service recovery issues; serve as a resource for staff questions related to job performance and departmental processes.
• Provide ongoing feedback and supervision to staff; monitor performance and develop Personal Development Plans.
• Evaluate performance of personnel; provide and collate peer input for evaluations.
• Communicate staff behavior and performance issues with the manager; participate in the discipline process for attendance, behavioral, and performance issues.
• Co-facilitate planning and conducting of shared governance meetings; act as mentor to staff chair of shared governance.
• Facilitate charge nurse and other unit meetings, reporting to the nurse manager.
• Participate in recruitment, selection, and retention of personnel; assist the manager in the staff hiring process (e.g., interview process).
• Create and support an environment where innovation and creativity are encouraged and valued.

Requirements

• Bachelor's degree in Nursing and 2 years of clinical experience required.
• Master's degree in Nursing preferred.
• Previous management experience preferred.
• Formal or informal leadership experience preferred.
• Licensed Registered Nurse in good standing with the State of Michigan.
• Advanced Nursing Specific Certification preferred.
• Department-specific certifications as necessary (e.g., PALS, BLS, ACLS).
• For Unit Coordinators in Labor & Delivery and Mother/Baby/Antepartum at BMH & BBC: Electronic Fetal Monitoring Certification through PQF or NCC required within 6 months of completing intermediate fetal monitoring.
• Strong leadership, organization, and communication skills.
• Demonstrated interpersonal communication skills, ability to resolve conflict, and ability to work as a team leader.
• Demonstrated problem-solving ability.
• Ability to work independently, meet deadlines, and demonstrate accountability for assignments.
• Proficiency in relevant software (e.g., Word, Excel, Access, PowerPoint, Visio).
• Ability to organize and analyze data.
• Fluency in spoken and written English.
• Ability to interpret regulatory standards and assess their impact on the organization.

Work Environment

• Work produces high levels of mental/visual fatigue, including interactive and repetitive or small detailed work requiring sustained alertness and concentration (e.g., operating a personal computer or CRT 40–70% of the time).
• Regularly lifts bulky or moderately heavy weights (up to 50 pounds) and occasionally assists with heavier tasks or expends equivalent effort in pushing, pulling, or handling material, equipment, and other objects.

Additional Notes

• Pre-Admission Surgery/Endo Screening: Position requires patient contact, but only via phone calls.
• Unit Coordinators may cover multiple locations across the organization.
• Bronson Lakeview Neurobehavioral Health: All employees must participate in recipient rights education, coordinated by the Recipient Rights Office. Responsibilities include ensuring compliance with the Michigan Mental Health Code, maintaining records of rights violations, and providing training and advocacy for recipients.

Schedule

• 12-hour night shift.
• Full time (40 scheduled weekly hours).