Unit Controller - Colonial Williamsburg

Our client, Colonial Williamsburg, is the largest outdoor living museum in the country, upholding an educational mission through immersive, authentic 18th-century experiences and programming.

About the role

As the Unit Controller, you will support the objectives of the Accounting department while assisting operating departments with forecasting, budget, labor and inventory controls, analysis, auditing, and operational responsibilities for the units you support.

Responsibilities

• Carry out daily credit control procedures ensuring overdue debts and bad debts are kept to a minimum.
• Accurately supervise customer accounts on a regular basis to ensure the company’s credit control policies and procedures are adhered to.
• Meet all targets set out by the Company Plan.
• Process and resolve daily customer account queries and issues (e.g., copying invoices/statements).
• Collaborate closely with relevant departments regarding credit control activities.
• Post and allocate receipts accurately and in a timely manner.
• Balance all accounts on a monthly basis.
• Maintain all files and documentation to a high standard.
• Prepare weekly/monthly/quarterly analysis of outstanding debts and report any issues to the AR Manager as needed.
• Responsible for ongoing evaluation and enforcement of policies and procedures within the Credit Control Department.
• Advance unresolved issues.
• Perform any ad hoc duties that may arise.

Note: Due to the nature of the business, additional duties may be assigned from time to time.

Requirements

• 3–5 years’ experience in the service industry combined with a system-driven approach to credit control.
• Very good knowledge of Excel (crucial).
• Experience working with Oracle System (advantageous).
• Relevant or related financial qualification.
• Good interpersonal and communication skills.
• Self-motivated.
• Excellent phone manner (crucial).

Pay

The hourly rate or salary range for this position is $56,000 to $90,000.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Work/life resources.
• Retirement savings plans, including 401(k).
• Paid days off, including parental leave and disability coverage.

Benefits vary by location and are subject to legal requirements, employee eligibility, and work location.