Unit Clerk - TCU - Days
Trinity Health · Philadelphia, PA · 2 days ago
On-siteAdministrativeFull-time
About the role
Job Title: Unit Clerk
Unit: Transitional Care Unit (TCU)
Location: St. Mary Medical Center
Employment Type: Full‑Time
Shift: Day Shift (8am‑4pm)
Position Purpose: The primary objective of this position is to provide quality of care. Responsible for the direct and/or indirect care of patients assigned utilizing professional nursing skills and knowledge.
Responsibilities
- Protects the privacy and confidentiality of patients and employees.
- Greets visitors, patients, families and physicians and directs them professionally.
- Addresses patients, families, visitors, co‑workers and physicians with courtesy and respect.
- Establishes and maintains a positive working rapport with all physicians and nursing staff.
- Works as a team member demonstrating a positive, supportive and helpful attitude towards patients, families, visitors, co‑workers and physicians.
- Promotes and maintains a safe, clean and orderly environment according to regulatory standards.
- Ensures compliance with regulatory requirements, laws and standards – Joint Commission, Dept of Health.
- Answers patients call lights and assists them promptly.
- Answers the telephone using Trinity’s phone etiquette standards, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual.
- Maintains communication resources, e.g., phone lists, on‑call schedule, provider phone numbers.
- Assures all patients have a correct identifying wristband daily.
- Prepares charts for new admissions and transfers, assuring all required forms are placed appropriately in the chart.
- Places laboratory results, test results and other documentation in the appropriate section of the patient’s chart.
- Monitors supply inventory, completes and directs requisitions for supplies, forms, equipment or services required.
- Orders equipment and supplies for patient care according to the physician’s orders.
- Notifies proper personnel of any equipment malfunctions.
- Establishes and maintains open lines of communication with the Nurse Manager and communicates any problems, concerns or issues promptly to the Nurse Manager.
- Appropriately seeks assistance of the nurse manager or designee for conflict resolution.
- Willingly accepts and performs other duties as assigned.
Requirements
High School Graduate/Equivalent; Technical School/1 Year College & 2‑4 years experience preferred.
Benefits
- Medical, dental, vision, mental health coverage
- Paid time off
- 403B retirement plan
- Education assistance
- Voluntary benefits (pet insurance, accident insurance, hospital indemnity, etc.)
- Flexible schedules for work/life balance
- Free onsite parking
Schedule
Monday through Friday, Day Shift (8am‑4pm)