Unit Clerk - TCU - Days
IHA · Philadelphia, PA · 3 wk ago
AdministrativeFull-time
Employment Type: Full-Time • Shift: Day Shift (8am-4pm) • Schedule: Monday through Friday • Location: St. Mary Medical Center, Transitional Care Unit
Position Purpose
The primary objective of this position is to provide quality of care. Responsible for the direct and/or indirect care of patients assigned utilizing professional nursing skills and knowledge.
Responsibilities
- Protects the privacy and confidentiality of patients and employees.
- Greets visitors, patients, families, and physicians and directs them professionally.
- Addresses patients, families, visitors, co-workers, and physicians with courtesy and respect.
- Establishes and maintains a positive working rapport with all physicians and nursing staff.
- Works as a team member demonstrating a positive, supportive, and helpful attitude toward patients, families, visitors, co-workers, and physicians.
- Promotes and maintains a safe, clean, and orderly environment according to regulatory standards.
- Ensures compliance with regulatory requirements, laws, and standards – Joint Commission, Dept of Health.
- Answers patients' call lights and assists them promptly.
- Answers the telephone using Trinity’s phone etiquette standards, directs all calls appropriately, takes accurate messages, and delivers them to the appropriate individual.
- Maintains communication resources, e.g., phone lists, on-call schedule, provider phone numbers.
- Ensures all patients have a correct identifying wristband daily.
- Prepares charts for new admissions and transfers, ensuring all required forms are placed appropriately in the chart.
- Places laboratory results, test results, and other documentation in the appropriate section of the patients’ chart.
- Monitors supply inventory, completes and directs requisitions for supplies, forms, equipment, or services required.
- Orders equipment and supplies for patient care according to the physician’s orders.
- Notifies proper personnel of any equipment malfunctions.
- Establishes and maintains open lines of communication with the Nurse Manager and communicates any problems, concerns, or issues promptly.
- Appropriately seeks assistance of the nurse manager or designee for conflict resolution.
- Willingly accepts and performs other duties as assigned.
Requirements
- High School Graduate or equivalent.
- Technical School or 1 Year College preferred.
- 2-4 years of experience preferred.
Benefits
- Comprehensive benefit packages, including medical, dental, vision, and mental health.
- Paid time off.
- 403B retirement plan.
- Education assistance.
- Voluntary benefits (pet insurance, accident insurance, hospital indemnity, and others) available from the first day of employment.
- Work/life balance with flexible schedules.
- Free onsite parking.