Unit Clerk NVU PT day shift

Under the supervision of the Unit Leadership, the Unit Clerk/Receptionist performs clerical and receptionist functions for the unit.

Responsibilities

• Prepare and compile records on the nursing unit.
• Coordinate unit communication systems (e.g., phones, nurse call system, hospital information systems).
• Relay information and maintain optimal public relations.
• Assist in maintaining supplies, equipment, and overall unit environment.
• Coordinate the flow of information throughout the unit/department for all staff.
• Answer telephone and nurse call system; provide information or relay messages to patients, visitors, and medical staff.
• Direct visitors to patients’ rooms or visitor waiting areas.
• Distribute mail, newspapers, and flowers to patients.
• Compile census of patients, maintain records, and distribute information in accordance with unit/department procedures.
• Coordinate with the charge nurse to ensure smooth, efficient, and timely patient flow into, through, and out of the department.
• Perform clerical duties and process equipment and staff requests relative to department needs.
• Record name of patient, address, and name of attending physician to prepare medical records on new patients.
• Keep file of medical records on patients in unit.
• Monitor and requisition supplies designated by nursing staff; organize and store such in accordance with unit/department procedures.
• Gather/input/retrieve information into various computerized systems.
• Transport patients and guests to locations within facility, under direction or as needed.
• Stock supplies to facilitate patient care in assigned unit.
• Take admission paperwork to room; facilitate and complete Medicare/important message and other assigned paperwork as directed by RN.
• Manage incoming tubes from tube station and deliver meds or other items to the RN.
• Work with transport to monitor elevator bays for beds/carts.
• Assist in monitoring Environment of Care.
• Attend to patient and family needs (e.g., passing water, getting towels).
• Maintain unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies.
• Hold and cuddle stable newborn infants under the direction and supervision of the RN (OB Mother Baby/Antepartum only).
• Manage incoming tubes from tube station and deliver meds or other items to the RN/medication cart (BMH only).
• Function as a Patient Safety Assistant for suicide precautions only, including:
  • Safe patient handling.
  • Observation and reporting of patient activities and behaviors.
  • Appropriate response intervention to assure patient safety.
  • Demonstrate appropriate communication skills with patient/patient family and other healthcare providers.
  • Practice confidentiality and safety procedures as defined by agency.
  • Provide services in accordance with policy and procedure manuals.
• Maintain appropriate knowledge level to assist in patient turns and assist in patient transfer to commode/bathroom.
• Use correct body positioning, proper body mechanics to avoid injury, utilize safe work practices (e.g., pushing vs. pulling, patient transfer/lifting devices), and use personal protective equipment when necessary.
• 80% Observation and prevention of unsafe patient behavior/activity.
• 10% Communicating with the responsible RN about patient status and pertinent input to facilitate care planning.
• 5% Accompany patients for diagnostic tests occasionally.
• 5% Maintain a clean and orderly environment.

Functioning in Patient Safety Assistant role is NOT required in the following departments:

• 5102 Infusion Center (BMH)
• 5900 Endoscopy Unit (BMH)
• 6800 OB Labor/Delivery Unit (BMH)
• 6830 OB Mother/Baby Unit (BMH)
• 5700 Surgery (BMH)
• 5712 Preoperative Surgery (BMH)
• 5755 Bronson Outpatient Surgery Center - Waln (BMH)
• 6000 NICU (BMH)
• 5800 PACU (BMH)
• 5110 Anticoagulation Clinic (BMH)
• 6430 Prep & Recovery Unit (BMH)

Requirements

• High school diploma or general education degree (GED) required for those hired on or after 6/1/2017.
• 1-3 months related experience and/or training preferred.
• Previous healthcare experience preferred.
• Ability to successfully complete the organization's competency requirements for English, writing, spelling, and reading comprehension.
• Ability to successfully complete the hospital’s orientation, core orientation, and unit-specific orientation.
• Working knowledge of medical terminology.
• Ability to input and retrieve data from the organization's computerized systems.
• Organizational skills to maintain records and orderly filing systems and to manage multiple processes simultaneously.
• Ability to communicate effectively with patients, visitors, and all members of the care delivery team.

Working Conditions

• Work produces very high levels of mental/visual fatigue, e.g., CRT work between 70 and 90 percent of the time.
• Work involves extremely close tolerances and considerable hand/eye coordination for sustained periods.
• Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less), and assisting with heavier tasks such as lifting and moving patients.
• Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required.

Schedule

• 12-hour day shift
• Part time
• Scheduled weekly hours: 24